Overview

Accommodation Assistant Job at Nottingham Trent University – in Nottingham

Job Description

This is a full time, fixed term contract until September 2023.


NTU is a great place to work. We take care of our colleagues with flexible and competitive packages, and the opportunities for genuine professional progress. We respect and value all our staff, because we know that it takes a strong and diverse workforce to maintain the kind of success we’ve achieved.

Our award-winning research is celebrated around the world, and we’re proud of our strategic partnerships. It’s all down to the ability of our people to shape, create and innovate, in whatever capacity they work with us. Our continued success — underpinned by the number of prestigious national awards we’ve won — has hinged on two commitments: creating excellent global collaborations, and harnessing the talents of all our people.

NTU is a university at the peak of its powers, but we know we can still go even further. Join us in our mission to become ‘the university of the future’ — seize the challenge and adventure of working with an organisation where progress never stops. This is your career, reimagined.

As an Accommodation Assistant, you will be part of a front-facing, busy, customer service focussed team – aiming to offer all our students outstanding customer service. You will use your knowledge and training to respond to enquiries in person, by phone, by email, and using online resources. You will be part of a team supporting new and returning students with advice and guidance in seeking accommodation. You will represent the University at events such as Open Days and House-hunting fairs.

The role job description and the person specification are attached below. The job description details the responsibilities of the role, and the person specification identifies the skills, knowledge, experience and competencies we are seeking for the role. Please use these documents to assess your suitability for the role, and refer to the specific skills and requirements highlighted in this advert and also the Job Description and Person Specification documents when completing your application, to ensure you demonstrate how you meet the requirements of the role.

Please include a personal statement in your application, which clearly demonstrates how you meet the requirements for the role. CVs alone will not be accepted.

If you have any specific queries in relation to this position, please contact Stephen Turner, Student Accommodation Services Team Leader on +44 (0)115 848 6570, or via email [email protected]

Interview date: 14 July 2022

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? www.ntu.ac.uk

This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.

About Company

Company: Nottingham Trent University –

Company Location:  Nottingham

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