Overview

Admin Assistant Job at Laser Craft Shapes Ltd in Mablethorpe

Job Description



PLEASE DO NOT VISIT OUR PREMISES UNLESS INVITED AS WE ARE SOCIAL DISTANCING AND NOT ALLOWING VISITORS

We understand the current situation caused by coronovirus and have take precautions to work in a safe environment. We have shut off all contact with general public. We do have collections from Royal mail and parcelforce as well as deliveries of stock which are all done at a safe distance. Our team take care whilst working together to keep a safe distance and are very cautious with washing hands.

We are looking for a friendly outgoing person to join our busy team. We are an online craft company who manufacture laser cut craft products. Our website is www.lasercraftshapes.co.uk, we do also sell on ebay. You will need to learn what our company sells and have good knowledge of the website to help our customers. You don’t necessarily need any previous admin experience but you do need computer skills as the majority of your work will be on a computer and online.

You will be required to answer the phone and respond to ebay messages within a timely manner, this requires a confident polite person. You will be working alongside our main admin so will be required to work as a team. Other jobs will eventually include answering facebook messages and emails as well as other duties around the office.

Main duties include;

Answering the phone

Ringing Customers

Printing Invoice orders for picking and packing

Sorting Invoices

Responding to Ebay messages

This job role can become very intense during busy occasions such as Christmas. Customers can become very abrupt and have to be dealt with in a professional manner. You will have your own desk and computer to work from. The office is currently a work in progress in a large building with on going works. So please bear with us. Dress code is casual, wear what you feel comfortable. But please bear in mind this is in a warehouse and will get cold in winter.

All of our sales are online based, so you will not be working with general public. Only other team members. We currently have a team of 10 who work well together, so we are looking for someone to fit in well with others. Work hours are currently from 8am – 4.30pm Monday – Friday. With the offer of over time in the evening and on a Saturday during busy occasions. Our busiest time of year is September – December. Which means we require full commitment in this time to achieve the best results. Which does unfortunately mean no holidays are allowed in this time frame.

All team members have bank holidays off as paid mandate holidays (Only paid if you have earned the holiday with time working with us). We also have a factory shut down for the majority of staff in July, unfortunately you may not be entitled to that this year but will if you are with us next year. We also have a factory shut down in December for Christmas too. These are taken as paid mandate holidays, again this is only if you have earned the holiday with time working with us.

We do give regular breaks and dinner breaks which everyone takes at the same time. We supply free tea, coffee and snacks. You can bring your own dinner which can be kept in a well utilised work kitchen area.

PLEASE NOTE – WE WILL BE EMAILING YOU IF WE ARE INTERESTED IN INTERVIEWING YOU, PLEASE KEEP AN EYE ON YOUR INDEED MESSAGE BOX AS WE NEED A QUICK REPLY TO ARRANGE INTERVIEWS FOR NEXT WEEK – WEDNESDAY 21ST JANUARY. IF WE DON’T HEAR BACK FROM YOU PROMPTLY, YOU MAY HAVE MISSED YOUR INTERVIEW SLOT.

Job Types: Full-time, Contract, Permanent

Salary: £6.45-£8.72 per hour

COVID-19 considerations:
We have hand wash stations and hand sanitiser. We also provide face masks and gloves for all team members.

Administrative Duties:

  • Carrying out requests from management as needed
  • Answering emails and sorting post
  • Answering phone calls and transferring them as necessary
  • Managing website functions and social media
  • Greeting and welcoming visitors

Work remotely:

About Company

Company: Laser Craft Shapes Ltd

Company Location:  Mablethorpe

About Laser Craft Shapes Ltd