Overview

Administration Assistant Workshop Job at Central Highlands Regional Council – in Emerald QLD

Job Description

CENTRAL HIGHLANDS REGIONAL COUNCIL


P OSITION DESCRIPTION

POSITION TITLE: Administration Assistant Workshops

POSITION NUMBER: 10537

AWARD: Queensland Local Government Industry (Stream A) Award –

State 2017

AWARD CLASSIFICATION: 1.6 – 2

REPORTS TO: Coordinator Workshops

DEPARTMENT: Corporate Services

ABOUT US

Our vision

A progressive region creating opportunities for all.

Our mission

We are a council committed to continuous improvement, a sustainable future and efficient

investment in our communities.

Our values

  • Respect and integrity.
  • Accountability and transparency.
  • Providing value.
  • Commitment and teamwork.

OBJECTIVE OF THIS ROLE

The primary objective of the Administration Assistant is to provide administrative and office support

to relevant supervisors and managers, ensuring documentation is accurate and compliant, and

enquiries are handled appropriately.

KEY RESPONSIBILITIES IN THIS ROLE

1. Administration. Provide comprehensive, accurate and timely administrative support,

ensuring confidentiality is maintained. Contributing to the research and compilation of

documents, reports and submissions. Comply with NHVAS compliance systems and offer

assistance when needed.

2. Travel Bookings. Arranging employees travel, accommodation and attendance at events

as per the appropriate policy.

3. Finance Assistance. Support end to end financial services for the department eg: raising

purchase orders, requisitions, goods receipting etc.

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4. Enquiry Management. Liaise with internal and external customers, ensuring queries are

escalated appropriately, resolved in a timely fashion and customer expectations are

managed.

5. Data Integrity. Ensure records are accurate and filed appropriately.

Additionally, this position may be required to conduct other duties as lawfully directed by the

reporting manager.

ABILITIES, SKILLS AND KNOWLEDGE REQUIRED

Mandatory:

  • Competent on wide range of Microsoft programs.

Desirable:

  • Prior knowledge of Local Government administrative systems and processes

QUALIFICATIONS, EDUCATION AND LICENCES REQUIRED

Mandatory:

  • Minimum of Queensland C class provisional drivers licence

Desirable:

  • Understanding of the NHVAS compliance system

KEY SELECTION CRITERIA

1. Proficient in the use of MS Office.

2. Demonstrated ability in record keeping capabilities; attention to detail and well-developed

written and oral communication skills.

3. Demonstrated time management skills, with the ability to organise and prioritise work

effectively to meet deadlines/timeframes.

4. Proven ability to work as part of a team, actively encourage teamwork and recognising the

role you play as part of the council team.

CORPORATE REQUIREMENTS YOU MUST MEET

1. Commitment to council’s vision, mission and values.

2. Compliance with council’s code of conduct.

3. Adherence to all relevant council policies and procedures, certified agreement, your

contract of employment and relevant legislation, including the Local Government Act, 2009

and Work Health and Safety Act, 2011.

4. Commitment and adherence to council’s customer service charter.

5. Compliance with all relevant and necessary pre-employment checks required for this role.

6. Commitment to council’s corporate plan.

7. Commitment to equal employment opportunity, diversity and merit principles.

8. Commitment to ensuring a workplace free from bullying, harassment and discrimination.

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9. Efficient and effective utilisation of resources as allocated under the level of responsibility

for the position.

10. Commitment to change management.

ELIGIBILTY AND PRE-EMPLOYMENT CHECKS

To be appointed to a permanent position, you must be an Australian citizen, or have permanent

residency status, or a visa permitting you to work in Australia permanently. If you have a visa

permitting you to work temporarily in Australia, you may be appointed to a temporary or casual

positon, providing the work complies with the conditions of your visa.

The pre-employment checks relevant to this position include:

  • Right to work in Australia.
  • Medical assessment including drug & alcohol testing.
  • Reference checks.

CORE COMPETENCIES WE NEED FROM YOU

Competency Definition Level

Delivering Results Having the ability to set objectives for yourself and others, taking

a forward looking perspective, and delivering successful 1

outcomes within agreed parameters.

Communication Identifying and using appropriate communication styles and

methods, taking into consideration the audience and the desired

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outcome. Building and maintaining effective working

relationships with key stakeholders, both internal and external.

Initiative and Anticipating situations and problems, finding appropriate

innovation solutions, grasping opportunities for improvements and taking

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ownership for continuous improvement that goes above and

beyond the call of duty.

Flexibility Being able to adapt your thinking and behaviour to suit different

situations and changing circumstances. Taking other people’s

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views on board, accepting new and different ways of working

and encouraging others to embrace change.

Teamwork Having the ability to work as part of a team, actively encouraging

team working and recognising the role you play as part of the 1

council team.

Commitment to Being willing and able to align your own behaviours with the

Council objectives, goals and values of council; acting as a role model 1

and promoting the values to others.

Customer service Aligning your behaviour with the customer service charter to

ensure both internal and external customer needs are met;

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taking a positive attitude, showing commitment and having a can

do approach.

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Workplace Health & Taking reasonable care for the health and safety of yourself and

Safety others, complying with reasonable instruction and co-operating 1

with council policy and procedure.

A copy of the Competency Handbook is available on the Central Highlands Regional Council

website under ‘Careers with Council’.

GENERAL OBLIGATIONS

1. This is a description of the job as it is presently constituted. Council will regularly review

position descriptions and appropriately update them to ensure that they relate to the job

being performed, or to incorporate whatever changes are being proposed. Where

appropriate, employees will be consulted on the changes and employees are expected to

participate in consultation.

2. Whilst employment is in the position described in this document it is understood that

employment is with Central Highlands Regional Council. In the event of organisational

change or restructure, council may require employees to undertake other roles for which

they are qualified and capable of performing.

3. Employees may be required to undertake a variety of duties not related to their substantive

role in the times of disaster or significant exceptional operational circumstances.

4. All employees are responsible for making and keeping records in accordance with

legislation, information standards and other relevant guidelines and procedures.

5. Failure to maintain any licence or qualification, which are a condition of your employment,

may result in demotion or termination as council is unable to guarantee your transfer to a

position not requiring said licence/qualification.

Please sign below if you have read, understood and accepted the responsibilities of this

position as outlined in this position description.

Name

Signature Date

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About Company

Company: Central Highlands Regional Council –

Company Location:  Emerald QLD

Job Category:

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