Administrative Assistant Job at Greenville, SC in Greenville, SC

Job Description

Company Description

ITW Hartness:
ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness’ world class equipment is designed to our customers’ goals of continuous improvement throughout the production process. ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

ITW Description:
Since ITW’s founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. ITW has 81 businesses divided into 7 Segments, which includes: Welding, Automotive OEM, Food Equipment Group, Construction Products, Polymers & Fluids, Test and Measurement & Electronics, and Specialty.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program for those who qualify.

Job Description

The Administrative Assistant will act as ITW Hartness’ first point of contact for all guests, customers, and callers with a primary focus of creating a positive experience for everyone they interact with. The Administrative Assistant will be responsible for office administrative duties in support of the Division with a focus on our customer experience, internal communication, and general office coordination.


Responsible for greeting guests, customers and vendors with a polite and professional communication style while maintaining compliance to ITW Hartness’ safety protocols.

Screens phone calls and routes callers to the appropriate party

Responsible for Division correspondence such as distribution of internal communication, customer requirement forms, and mail distribution

Responsible to assist in the coordination of customer visits, meetings, events, and travel as assigned

Provides real-time scheduling support as assigned by booking appointments and preventing conflicts

Responsible for on-time delivery of customer documentation to include preparation and/or shipment of materials

Leads the new or replacement badge process for all employees, guests, or visitors including managing inventory and distribution of badges to the appropriate parties

Owner of the ongoing employee engagement activities such as birthday and anniversary recognition

Responsible for record-keeping and filing in compliance with the records retention policy

Responsible for maintaining general office supply inventory, including high usage IT supplies

Other duties as assigned



High School Diploma or equivalent and at least three (3) years of related experience in a fast-paced environment or Associates degree in related field

Strong written/verbal communication skills; demonstrates good listening skills; able to communicate status on process with colleagues, keep team members informed, and responds clearly to inquiries in a timely fashion

Possesses a strong drive for results and shows initiative to identify issues and provide solutions

Capable of working independently, with limited supervision

Able to handle confidential information, maintain high level of personal integrity, and be trustworthy

Able to effectively manage time and prioritize work, and capable of managing multiple tasks to consistently meet or exceed deadlines

Adapts easily to change, performs calmly under pressure, and works effectively in ambiguous environments

Establishes and maintains effective working relationships and credibility with individuals at all levels of the organization while demonstrating a positive and friendly attitude

Strong technical skills / aptitude: Proficiency in MS Office programs (Word, PowerPoint and Excel) and calendar/scheduling software.

Must be able to project a professional image to represent ITW Hartness.

Additional Information

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

About Company

Company: Greenville, SC

Company Location:  Greenville, SC

About Greenville, SC