administrative clerk

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

1 year to less than 2 years

Graphic Design

Accounting and Business/Management

Sales, Distribution and Marketing Operations, General

or equivalent experience

Operating Systems and Software

Sage Accounting Software

Customer Sales and Service Agent Specific Skills

Answer telephone and relay telephone calls and messages

Business Equipment and Computer Applications

MS Excel

MS PowerPoint

MS Windows

MS Word

Database software

Accounting software

Simply Accounting

MS Outlook

Microsoft Publisher

Additional Skills

Receive payments from customers

Order parts and maintain inventory

Area of Specialization

Invoices

Reports

Forms and records

Work Setting

Office building

Specific Skills

Type and proofread correspondence, forms and other documents

Store, update and retrieve financial data

Sort, process and verify applications, receipts and other documents

Send and receive messages

Provide general information to clients and the public

Prepare marketing materials

Perform basic bookkeeping tasks

Order materials and stock

Invoice clients

Receive and forward telephone or electronic enquiries

Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases

Process incoming and outgoing mail manually or electronically

Prepare invoices and bank deposits

Photocopy and collate documents for distribution, mailing and filing

Purchasing Clerk Specific Skills

Prepare purchase orders

Security and Safety

Criminal record check

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Sitting

Tight deadlines

Work Location Information

Urban area

Personal Suitability

Effective interpersonal skills

Flexibility

Accurate

Excellent oral communication

Excellent written communication

Client focus

Dependability

Reliability

Organized

Adaptability

Collaborative

Analytical

Creativity

Efficiency

Energetic

Goal-oriented

Hardworking

Integrity

Outgoing

Positive attitude

Proactive

Quick learner

Time management