Administrative Support II Job at Alberta Health Services in Stettler, AB
Alberta Health Services (AHS) is looking for Administrative Support II personnel to be the first point of contact at our building entrances to support the continued prevention against the spread of Covid 19. As an Admin Support II – Screener, you will have the opportunity to use your exceptional customer services skills to communicate with and screen patients, family support person(s) and visitors regarding their general feeling of health or illness. This will ensure our hospitals and sites stay safe and healthy for our clients and staff. In addition to screening patients with questions regarding their health, you will also convey the message around proper hand hygiene and mask wearing. You will ensure entrants perform proper hand hygiene with alcohol based hand rub prior to entering the main building. This position will be required to assist with mask wearing and educating on donning and doffing of masks and you will be expected to articulate expectations to all persons entering the site and answer questions regarding screening to make certain the COVID-19 Essential Visitor and Designated Family/Support guidelines are followed. You will demonstrate strong communication, professionalism and customer service skills; be self-directed; demonstrate time management, confliction resolution, and decision-making skills and foster collaboration with members of the interdisciplinary team. This position requires rotational shifts and may pose a risk for contact with blood and/or other body fluids. You will be required to wear personal protective equipment (PPE) for the entirety of your shift. This current opportunity is seeking four candidates to fulfill this role.
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
Classification: Administrative Support II
Union: AUPE GSS
Department: COVID-19 Site Screening
Primary Location: Stettler Hosp and Care Ctr
Multi-Site: Not Applicable
Posting End Date: 07-DEC-2020
Employee Class: Casual/Relief
Date Available: 17-DEC-2020
Hours per Shift: Varies
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Day, Evening, Weekends
Days Off: Other
Minimum Salary: $20.62
Maximum Salary: $25.07
Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Minimum 1 year experience working with the public in a customer service or support role involving daily contact with clients in the last 3 years. Strong communication skills using verbal and/or written formats.
Experience in a medical office or hospital setting in the last year. Knowledge of Personal Protective Equipment (PPE).
Company: Alberta Health Services
Company Location: Stettler, AB