Analyst, Employee Relations Job at Canada Post – Postes Canada in Winnipeg, MB

Job Description

Job Requisition Id: 26763

Business Function: Human Resources

Primary City: Winnipeg

Other Location(s):
Province: Manitoba

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Employee Class and Level: UPCEA05

Number of Vacancies: 1

Job Closing Date (dd/mm/yyyy): 10/01/2020


Services supporting a wide range of human resources business processes, including recruitment and selection, legislative programs, benefit entitlement and eligibility, personnel development, organization maintenance, workforce management, time management and payroll. The analyst communicates extensively with employees, union representatives, external clients and managers on a variety of Human Resources issues by responding to enquiries, investigating and resolving issues, providing guidance and direction, tracking and following up on outstanding issues until resolution. Interprets, verifies, and applies corporate policies, legislation and collective agreements as they relate to human resources processes. Ensures all legislation pertaining to HR activities, regulations and procedures are respected, as well as the integrity and confidentiality of employee information.


Below are the main job requirements and responsibilities for the Analyst, Employee Relations and Benefits:

  • Projects a positive Human Performance Management Image with the ability to listen attentively, communicate effectively and provide clear and accurate information. Possesses in depth knowledge and understanding of all aspects of HPM policies, processes and systems. Responds to enquiries and investigates issues. Provides resolution to issues and identifies and tracks all outstanding issues. Detects trends of enquiries and issues and escalates to management.
  • Supports recruitment and selection processes by establishing, maintaining and processing applicant inventories, screening résumés, preparing competition posters, arranging translations, utilizing e-Procurement to post external job advertisements, acknowledging applications, verifying employee qualifications in SAP, communicating with external and internal applicants, other departments and senior management on recruitment matters, scheduling and conducting interviews for base class positions only (as required), conducting selection tests, including GAT and language tests, (which may involve instructing large groups of candidates on test procedures), performing reliability checks, including liaising with government departments, private enterprises and the RCMP), in accordance with corporate policies and human rights and privacy guidelines, tracking selection processes from start to finish, generating recruitment letters including letters of offer, calculating unionized employees’ salaries in accordance with payroll policies and collective agreements, advising new employees on their conditions of employment; and maintaining the strictest confidentiality in the selection processes. Communicates professionally with candidates in difficult and complex situations and resolves conflicts in order to minimize risks to the Corporation that could give rise to court actions or grievances.
  • Ensures that appropropriate documentation is stored on the selection and career files in accordance with record retention guidelines. Photocopies as needed/required.
  • Administers the business processes related to maintaining transfer, priority, surplus, seniority, eligibility, and recall lists. Interprets, verifies and applies the related collective agreement clauses and corporate policies involved in accurately maintaining and consulting the staffing lists. This requires a thorough knowledge of transfer, layoff, recall and surplus procedures, generating letters specifying employee status and entitlements, monitoring key dates and communicating opportunities as they arise. Maintains, compiles and processes staffing lists in SAP in accordance with business user procedures and generates reports. Provides advice, defines eligibility and fully explains options in response to employee enquiries about the transfer processes. Performs necessary photocopying.
  • Supports legislative programs such as Employment Equity Initiatives.
  • Maintains organizational data by creating and modifying base class positions in SAP in accordance with established business user procedures, communicates with managers to verify information and ensure that proper authorizations are in place, and generates reports on organizational structures and organizational charts in SAP.
  • Ensures that adequate office supplies are maintained utilizing e-Procurement in SAP and provides administrative support in booking facilities for meetings and conferences.
  • Remains abreast of all relevant changes in collective agreements, studies corporate directives, publications and regulations, maintains proficiency in the corporate standard software (i.e. Excel, MS Word, Access, PowerPoint, SAP) and participates in conferences and training to increase knowledge of human resources policies and practices.



  • Completion of secondary school according to provincial standards or equivalent (GED) is required, PLUS Working towards or completion of post-secondary (College/University) courses in a related field.


  • 1-3 years of related work experience is required.

Other Candidate Requirements

  • 1-3 years recruitment experience is required.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours

Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation’s best interests.

Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.

Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.

Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.

Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Transformation – We will innovate and transform to win in the marketplace.

Customer – We serve Canadians with pride and passion.

Integrity – We act responsibly and with integrity.

Respect – We treat each other with fairness and respect.

Safety – We are committed to a safe and healthy environment for all our stakeholders

About Company

Company: Canada Post – Postes Canada

Company Location:  Winnipeg, MB

Job Category:

About Canada Post - Postes Canada