Overview

Application Systems Engineer Job at SAM’S HOLDINGS LLC – 2.2 in Matthews, NC

Job Description

SUMMARY: This role is a hybrid, blending applications configuration andadministration with systems engineering. This position is responsible formanagement and monitoring of all primary applications and the related/underlyinginfrastructure including but not limited to installation, configuration,testing, maintenance and support of operating systems, applications,automated scripts, and network devices. This position is expected to utilize avariety of system management tools to provide the highest levels of applicationsystems and infrastructure availability. This role is detailed and hands-on,requiring the proven ability to communicate effectively and work directly with alllevels of management, peers, end-users and vendors.



RESPONSIBILITIES:
Day-to-day monitoringand operational support of end user applications and related systemsinfrastructure solutions.

Oversee the customizationof corporate software and hardware solutions.

Plan and implement systemsautomation as required for better efficiency.

Maintain and superviseapplications and infrastructure inventory.

Mentor and train keyusers and peers.

Proactively seek toimprove processes companywide

Work closely with vendorsand IT and Operations professionals within the company to complete projects efficiently,on time and within budget

Define and communicate cleargoals for all areas of a project and develop steps to oversee their timelyexecution

Be proactive aboutchallenges or constraints within a project and seek to manage or resolve themaccordingly

Prioritize and assess incidentsand request in a timely and efficient manner.

Provide remote andon-site field support when required.

Otherduties or projects as assigned.

QUALIFICATIONS & EXPERIENCE:
Bachelor’s degree in Computer Science or Software Engineering is preferred.

Continuing or advanced education in business/data analysis strategiesand models.

Current understanding of best practices regarding application and systemsecurity measures.

Experience withapplication systems evaluations and recommendations includingcommunication/presentation to company leadership.

Experience andformal training in development of custom scripts, web apps, basic databasequeries/reports and configuration of user interface, application and operating systemlayers.

Proven experience and mastery of multiple operating systems and theirimplications on applications performance and security.

Experience with software engineering, customer experience and end usersupport preferred.

Demonstratedexpertise in team building and project management.

Ability to worktogether with teams and from several departments or vendors to facilitate theorderly execution services or of proposed projects.

TECHNICAL:
Bachelor’s in computer science or equivalent professional technicalexperience.

Programing or Scripting language experience in PowerShell (preferred), Pearl,SQL, C++, etc.

Automation experience with O365 Power Automate.

Database experience working with MS SQL as well as flat file systems

Working understanding of ERP applications, models, concepts and bestpractices.

Certifications in one or multiple fields preferred (Network +, CCNA,CCISP, CompTIA A+, MCSE)

ITIL and/or Change Management best practices

Windows desktop and server OS, Mac IOS technical support experience.

OTHER:
Currentand valid Driver’s License

Rolewill include on-call and off hours rotations

Roleinvolves some lifting of medium-heavy equipment and use of ladders to access orrepair equipment

About Company

Company: SAM’S HOLDINGS LLC – 2.2

Company Location:  Matthews, NC

About SAM'S HOLDINGS LLC - 2.2