Overview

Barring Djinang VET Graduate Program -Customer Service Officer Job at Victorian Public Sector Commission in Melbourne City Centre VIC

Job Description

Organisation

AMES Australia

Brand/Division

Employment Division

Position Title

Customer Service Officer

Role Description

The Customer Service Officer (CSO) is involved in the provision of a professional information service to internal and external customers and is the organisation’s first point of contact.

This is a high quality customer service and administrative role that provides the first source of information, advice and guidance in relation to the operation of Employment; Education & Training; and Settlement.



Existing Skills

  • Demonstrated ability to be flexible and knowledgeable in the delivery of customer service
  • Ability to multitask and prioritise
  • Strong organisation and time management skills
  • Strong literacy (both verbal and written) and strong numerical skills
  • Strong communication skills, both written and verbal
  • Well-developed computer skills with the ability to operate a range of computer applications including Microsoft Office, Finance systems and databases
  • Sound administration and customer service skills
  • Ability to adapt to change including to learn new systems and processes as needed
  • Proven experience working in a team environment

Additional comments or considerations

Certificate or Diploma qualification in Business, Office Administration, Accounting, Commerce or relevant field

2 year contract post graduate year

About Company

Company: Victorian Public Sector Commission

Company Location:  Melbourne City Centre VIC

Job Category:

About Victorian Public Sector Commission