Business Transformation Architect Job at Wolters Kluwer – 3.6 in Waltham, MA

Job Description


This is an exciting opportunity to join a healthcare information technology business in the role of Business Transformation Architect. The Business Transformation Architect will work closely with cross-functional business partners to define business needs and produce solutions in support of Clinical Effectiveness transformation initiatives. He/She must understand and document current state processes, work with business partners to redesign those processes, and ultimately translate them to end-state targets. The Business Transformation Architect will also play an active role as an internal change agent ensuring adoption of new processes and systems throughout the organization. The Business Transformation Architect is an informed leader that makes timely decisions within a high energy, fast-paced environment. This is a tremendous opportunity for someone with a passion for improving business results by transforming the business systems and processes of a leading healthcare information technology company.

Essential Duties and responsibilities

Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and CE strategies

Leverage order-to-cash business process expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas

Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions

Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules

Identify and leverage appropriate technology and applications to quantifiably improve business operations

Effectively manage expectations from business and engage technical teams to drive results

Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product

Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed

Drive solution adoption by applying effective Change Management principles throughout project lifecycle

Track solution performance to ensure expected outcomes are achieved

Provide system support and training as needed

Performs other duties and responsibilities as required


Domain expertise with Finance and Accounting processes including order-to-cash workflows and ERP, order management, or related systems (SAP or NetSuite or Salesforce CPQ highly desired)

A minimum of 7 years relevant work experience in IT or related field.

A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs.

Experience with business process redesign and workflow tools (Visio highly desired)

Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment

Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners

Proven ability to influence cross-functional teams without formal authority

Conflict management skills including the ability to work with and resolve conflicting needs and requirements

Ability to analyze data, properly articulate and take proactive action on risks and dependencies

Ability to comprehend and communicate technical concepts

Possess a sense of accountability and pride for delivering on time and on budget with expected quality

Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details

Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports

Ability to learn new concepts/hardware/technologies quickly

Excellent meeting management, presentation, and facilitation skills

Experience with Change Management methodologies desired

Familiarity with Agile and SDLC

Customer focus and service orientation

Bachelor’s degree in computer science, IT or related field

All Locations:
USA-IL-Chicago-West Adams St, USA-IN-Indianapolis-Woodfield Crossing Blvd, USA-MA-Waltham-Third Ave, USA-OH-Hudson-Terex Road

About Company

Company: Wolters Kluwer – 3.6

Company Location:  Waltham, MA

About Wolters Kluwer - 3.6