Overview

Call Center Advance Technical Support Representative Job at AT&T – 3.8 in Baton Rouge, LA

Job Description

Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award-winning Call Center Advance Technical Support Representatives help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.



What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.

What’s in it for you? We’ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. Our Call Center Advance Technical Support Representatives start between $15.62 per hour up to $16.26 per hour.

Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay.

You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:

  • AT&T internet & fiber
  • AT&T phone (formerly U-verse Voice)
  • DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

If you’re 18 years or older, let’s talk.

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company’s sole discretion.

Study Guide for pre-employment screening (click the link below to open the study guide)

Call Center Assessment (CCA)

About Company

Company: AT&T – 3.8

Company Location:  Baton Rouge, LA

About AT&T - 3.8