Overview

Call Center / Customer Service- OVERNIGHT Job at American Residential Services LLC. – in Manassas, VA

Job Description


ARS Rescue Rooter of Manassas, Virginia is seeking a few INCREDIBLE people to join our Call Center Team that is known to set the standard for Customer Support and Quality Assurance.

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Shift Detail –

  • Schedule: To be determined. May be 8 PM – 4 AM, may be 11 PM – 7 AM

What ARS Rescue Rooter can offer YOU;

  • Great hourly pay and opportunity for professional GROWTH
  • Year round work at a company with a NATIONAL presence!
  • Medical, Dental and Vision Insurance options
  • Company-paid HealthiestYou.com subscription – Teledoc service
  • 401(K) with company match
  • Life insurance, short term and long term disability and MORE
  • Flexible Spending Account
  • Paid Time Off & Holidays

What you need to GROW WITH THE PROS;

  • Minimum of two years of Call Center experience.
  • Multi-line phone system experience is required.
  • Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service!

Preferred Credentials:

  • Service-industry experience.
  • Bilingual English/Spanish fluency.
  • Willingness and ability to work through the night uninterrupted
  • All candidates are required to pass a drug screening and background check prior to hire.

ARS is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Schedule:

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

About Company

Company: American Residential Services LLC. –

Company Location:  Manassas, VA

About American Residential Services LLC. -