Care Coordination Assistant (Vacancies) Job in Bayern at City of Columbus –


The expected starting pay for this position is $19.30 to $26.54.

This position serves on a multi-disciplinary team that provides wraparound services for youth and family in the community setting. This position will assist the Community Clinical Counselor with the comprehensive case coordination: assisting City of Columbus adolescents and their families with skill building, resilience building, crisis management, and linkages to community resources such as housing and transportation. Provides support services for schools, recreation centers and faith based organizations and collaborates with community partners (Recreation and Parks, Columbus City Schools, etc.). This position will complete appropriate documentation, co-facilitate youth and family groups, and provide necessary support for Neighborhood Social Services events. Some evening and weekend hours are required.

Preferred Qualifications:
Bachelor’s degree in social work, public affairs, criminal justice, psychology or related human services field preferred.

Experience working with youth, families and vulnerable communities.

Experience assisting with crisis intervention, understanding of trauma, ability to work with people from different backgrounds and experience with group facilitation, community outreach and engagement.

Strong communication and speaking skills, along with effective documentation experience.

Skilled knowledge of Microsoft Word, Outlook, and Excel.

Under general supervision, is responsible for assisting consumers in obtaining a variety of social and personal services or for recruiting and supporting volunteers in specialized programs; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Guides consumers through different social services and the healthcare system;

Makes preliminary consumer needs recommendations;

Provides short-term case management services to consumers enrolled in specific programs;

Reviews eligibility requirements of social and health service programs in order to match prospective consumers with needed services;

Facilitates the processing of applications for new consumers and volunteer guardians by assisting with completion of forms, obtaining the necessary documentation and information, and following up with appropriate action;

Resolves barriers that may impact the customer receiving care from social and health programs;

Consults with family members, guardians and health care, social services, and court officials to obtain additional information about consumers;

Arranges for consumers to receive assistance; makes appointments for consumers at various service or government agencies;

Maintains and revises a detailed directory of social services available in the community, relevant agencies, eligibility requirements for service, and agency locations;

Uses computer programs to prepare and compile reports and records of consumers interviewed and assisted;

Determines whether assistance arranged for consumers was helpful and prepares summaries on the utility of services rendered;

Contacts new social service agencies and local programs to determine scope of services offered;

Attends community events and performs related outreach activities to engage potential customers;

Maintains relationships with established partners and served communities;

Makes presentations to civic groups about programs and services;

May communicate with individuals who have limited English language skills;

May be assigned to serve as a member of an Incident Command System (ICS) Team, or a similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations. Assignment may include serving as a department and/or community incident commander or on the incident command team.

Minimum Qualifications

Possession of an associate’s degree in one of the social or health care sciences or two (2) years of college with a major in one (1) of the social or health care sciences. Substitution(s): Two (2) years of experience assisting individuals with accessing healthcare, social, or personal services may be substituted for the educational requirement on a year-for-year basis.

Some positions may require the possession of a driver’s license.

Some positions may require certification as Community Health Worker by the State of Ohio Board of Nursing.

Test/Job Contact Information

Recruitment #: 22-3111-V11

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Krystie Weist

Columbus Public Health

240 Parsons Ave.

Columbus, Ohio 43215

P: (614) 645-5589

E: [email protected]

The City of Columbus is an Equal Opportunity Employer

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City’s Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following: Medical Dental Vision Short-term Disability Life Insurance Wellness Program Tuition ReimbursementSpecifics about these benefit opportunities and eligibility can be discussed with one of the City’s human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

About the Company

Company: City of Columbus –

Company Location:  Bayern

Estimated Salary:

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