Centralized Intake Clerk Job at CIOX Health – 2.8 in Remote

Job Description

Who we are…

Ciox Health merged with Datavant in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Architecture Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

What we need…

This position is responsible for accurately entering information contained within a request for medical records into Ciox’s systems for further processing.

Come be a part of a team where we win together, deliver awesome and make a difference in not only the lives of our employees but by transforming the exchange of clinical data using the most advance technology available.

We are looking to fill a remote, work from home position.

Full-Time: Monday-Friday 8:00-4:30 PM, EST.

Comfortable working in a high-volume production environment.

Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status

Documenting information in multiple platforms using two computer monitors.

Proficient in Microsoft office (including Word and Excel)

We offer:
Comprehensive virtual training program followed by job shadowing with an assigned mentor

Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)

Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

Essential Duties and Responsibilities

Identify key information within a request for medical records

Verify request is HIPAA compliant

Accurately classify the request and enter relevant information into Ciox systems

Maintain a high level of discretion and security with regards to Protected Health Information

Consistently meet requests entered per hour standards

Comply with established guidelines and timeframes

Other tasks and duties as assigned


High school diploma or equivalent required

Basic computer skills, required

General knowledge of Microsoft Word and Excel programs, a plus

Must be able to communicate effectively in the English language

Administrative experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred

Ability to successfully pass data entry skill assessments indicating ability to type 40 WPM.

Proven success in a time-sensitive, high volume production environment

Ability to maintain a high level of focus, diligence and attention to detail during the data entry process

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.

  • Except for states where legally prohibited to enforce mandates.

About Company

Company: CIOX Health – 2.8

Company Location:  Remote