Clerical Support Associate COVID Job at Humber River Hospital in Toronto, ON

Job Description

Position Profile

Join our professional team of Clerical Support Associate as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.

Humber River Hospital is committed to revolutionizing patient care for our diverse community. At our new facility, North America’s first fully digital hospital, the future is very exciting for our people and programs. And we’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally affiliated with both the University of Toronto and Queen’s University.

Right now we are looking for a Clerical Support Associate to work at the COVID-19 Surgical Pre-screening Department located at our Wilson Site

Reporting Relationship: Manager, Surgical Pre-screening

Hourly Rate Range: $25.229-$26.113

Schedule Requirements: Must be available for all rotating shifts

Location: Surgical Pre-screening– Wilson site (subject to change)

Responsible for clerical support including patient registration, admission, discharge, payroll, scheduling, maintenance of patient records, order entry and statistics.

Responsible for clerical support to provide information/notifications to both the Surgical and Peri-operative teams

Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner both in the COVID 19 clinic and the Surgical call Centre.

Communicates with the Command Center and the Emergency Department and other services to arrange for patient transfer to the Emergency Department.

Communicates with other departments, service areas and as required

Other duties assigned

High school graduate or equivalent.

Completion of a Community College Medical Secretary Diploma an asset.

Knowledge of medical terminology is required.

Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting.

Good keyboarding skills, with minimum typing speed of 40 WPM required.

Computer skills required, keyboarding 40 wpm required.

Meditech computer experience is required.

Community-wide scheduling experience required.

Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations

Computer proficiency including Microsoft Office Suite.

Strong interpersonal skills, both oral and written

Ability to work independently with minimal supervision in a team environment

Knowledge of a second language an asset

Demonstrated customer service skills.

Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.

Excellent attendance and discipline free record required.

Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and live our values of Compassion, Professionalism and Respect. People who are committed to making a positive difference.

We are a Studer Group hospital, focused on building our evidence-based practice and hardwiring a culture that WOWs.

Why? Because at Humber River Hospital, we know it’s our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care…healthier community.

This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow’s healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees – from hire to retire.

Let us know what we can do to help you be successful during your recruitment experience at Humber River Hospital

About Company

Company: Humber River Hospital

Company Location:  Toronto, ON

Job Category:

About Humber River Hospital