clerk, front desk – hotel Job at The Bulldog Hotel in Vernon, BC

Job Description

Secondary (high) school graduation certificate or equivalent experience

7 months to less than 1 year

Business Equipment and Computer Applications


Work Setting

Hotel, motel, resort

Specific Skills

Take, cancel and change room reservations

Register arriving guests and assign rooms

Provide information on hotel facilities and services

Process guests’ departures, calculate charges and receive payments

Perform light housekeeping and cleaning duties

Investigate and resolve complaints and claims

Balance cash and complete balance sheets, cash reports and related forms

Answer telephone and relay telephone calls and messages

Clerical duties (i.e. faxing, filing, photocopying)

Provide general information about points of interest in the area

Follow emergency and safety procedures

Provide customer service

Assist clients/guests with special needs

Maintain an inventory of vacancies, reservations and room assignments

Security and Safety


Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Overtime required

Personal Suitability


Team player

Excellent oral communication

Excellent written communication

Client focus




About Company

Company: The Bulldog Hotel

Company Location:  Vernon, BC

Job Category:

About The Bulldog Hotel