Contact Tracer Assistant Job at Vancouver Coastal Health in Vancouver, BC

Job Description

Job Description:
Job Title: Contact Tracer Assistant

Work Site: Communicable Disease Control – Vancouver and North Shore, BC

Status: Temporary Full Time, Temporary Part-time, casual/on-call

Start Date: As soon as possible until approximately March 2021 with a possibility of an extension

Salary: $19.72 – $21.78 per hour


Days off: Rotating

Reference#: 133521-cye

Come work as a Contact Tracer Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for Contact Tracer Assistants to join the Communicable Disease Control team in Vancouver, BC. Apply today to join our team! This is an exciting opportunity to join Vancouver Coastal Health in our COVID-19 Response.

As a Contact Tracer Assistant with VCH you will:
Provide administrative and clerical assistance in support of COVID-19 contact tracing by contacting individuals via telephone, text, Skype and Zoom, following established scripts, guidelines, decision making tools, and policies and procedures.

Compose and word process correspondence.

Maintain and monitor client charts.

Receive and input client data into a variety of health data systems.

Provide support in clinical settings by maintaining various inventories of medical/clinic/ program supplies.

Set up filing systems; gather and compile statistics.


Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver’s North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and “going first” when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.

Education & Experience

Grade 12, completion of an Office Administration Certificate and one (1) year recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

Ability to communicate effectively, both verbally and in writing

Physical ability to carry out the duties of the position

Ability to work independently and in cooperation with others

Ability to operate related work

Ability to organize and prioritize

Ability to type 60 wpm

Business writing skills

Knowledge of general office procedures

Ability to establish and maintain rapport with clients

Knowledge of medical terminology

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

About Company

Company: Vancouver Coastal Health

Company Location:  Vancouver, BC

Job Category:

About Vancouver Coastal Health