Overview

Credit Controller Job at Blue Label Telecoms – in Sandton, Gauteng

Job Description

About The Company


At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that can be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.

Job Purpose

The incumbent is responsible for the management of client accounts through receivables and ensuring monies are collected timeously.

Responsibilities

Core Functions

Send Customers Invoices and Statements on request

Unsuspending of accounts that have been paid

Phoning of overdue accounts

Maintain accurate records of communication activity with customers

Submit regular feedback per required deadlines set by the business to the credit-control supervisor

Deal with customer queries in terms of their accounts on a daily basis telephonically and via e-mail

Follow up on payments on a daily basis, to ensure payments are made timeously

Send Final Notices to clients after approval has been received by the credit-control supervisor

Set up payment arrangements documentation and send an acknowledgement of debt to those clients who have requested to settle accounts per an agreed arrangement

Prepare files for the Credit control supervisor to hand accounts over to attorneys and collection agents

Loading of temporary overdrafts if the customer has insufficient funds

Preparing and calculating credit limit increase for customer accounts for approval by the financial manager

Processing of credits in line with company policy

Updating customer information in line with internal control processes

Attend to calls professionally internally and externally

Attend to all messages within an hour of receiving it

Credit control functions to be performed in line with company credit policy

Ability to reconcile accounts and communicate findings to customers

Suspending customers that have not paid

Compiling overdue reports for distribution to business

Adherence to applicable legislation i.e. NCA etc

None Core Functions

General Filing

Assisting other departments with their functions when required

Behavioural Competencies

Customer Focus

Communicates Effectively

Education

Matric

Advance Excel Certificate an advantage

Diploma in Debtors/Creditors

Experience

Extensive knowledge of Microsoft Office with emphasis on excel and outlook

Extensive knowledge of the AMS and AEON CRM & Navision systems

About Company

Company: Blue Label Telecoms –

Company Location:  Sandton, Gauteng

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About Blue Label Telecoms -