Customer Acquisition Specialist Job at Layne in Zürich, ZH

Job Description

Layne is looking for a full-time Customer Acquisition Specialist to drive customer acquisition and sales.

About Layne: We are a Swiss start-up based in Zürich. We are passionate about becoming the No. 1 trusted partner in car selling and buying. Launched in March 2019, Layne has developed a set of innovative services to turn the process of car selling and buying into a transparent, reliable and pleasant experience for both sellers and buyers. Learn more about Layne at golayne.ch.

These will be your tasks

  • Take the lead in seller acquisition by informing and advising potential customers about our innovative services
  • Manage the sales process on behalf of sellers, which includes screening for serious buyers, negotiating the sales price, booking test drives and organizing handovers
  • Generate additional revenue by identifying and capturing upsell opportunities
  • Ensure a trusted, fair and pleasant experience for both sellers and buyers through effective communication on the phone, in an email and in person
  • Collect and analyze customer feedback in order to continually improve customer interactions
  • Identify and prioritize new features that would significantly improve the car buying and selling experience

You’re offering these qualifications

  • A passion for solving customer problems and delivering customer happiness
  • Strong interpersonal and negotiation skills. Able to quickly establish trust and is highly adaptable and receptive to specific customer needs
  • Excellent written and verbal communication skills. Native Swiss German speaker. Fluency in English required. Additional languages a plus
  • Strong analytical skills. Ability to use data to solve a problem
  • An entrepreneurial spirit and a willingness to perform a range of tasks required in building up a company
  • Advanced word processing e.g., on Google Doc and number crunching skills e.g., on MS Excel
  • Personal interest and knowledge in automobiles a plus

We’re looking forward to hearing from you.

About Company

Company: Layne

Company Location:  Zürich, ZH

About Layne