Customer Advocate Jobs in AltoonaIA at Inside Out Chiropractic
Title: Customer Advocate
Company: Inside Out Chiropractic
Inside Out Chiropractic is in search of a Customer Advocate
We are in search of an outgoing, positive, health-minded front desk person.*We are a family based wellness chiropractic clinic in Altoona. We serve men, women and children of all ages with a wide variety of health concerns ranging from headaches, back and neck pain to digestive issues, sleep disturbances and chronic ongoing pain.
Our mission is to meet people where they are in their health journey, while empowering families to reach their optimal health through lifestyle and education. We get to know our practice members over time and they essentially become an extension of our “office family”. We have the desire to create a family-friendly office where the entire family feels welcomed and cared for.*An ideal candidate for this position will have the following characteristics:
Be interested in health and wellness.
Create relationships with our practice members and be eager to assist with their needs.
Enjoy being around kids and be willing to assist when the need arises! (We see a ton of kids in our practice and sometimes an extra set of hands is extremely helpful!)
Be professional in conversation face-to-face and over the phone.
Be motivated and efficient in managing people, money and office flow in a busy 2-doctor practice.*Other responsibilities may include:
Light cleaning, emptying trash, laundering patient gowns.
General office duties such as shredding, copying, filing, printing, organizing, patient communications, supplement inventory and ordering.
Computer use/knowledge is a must. We use electronic health software for scheduling and documenting patient care.
Ability to learn basic insurance information, once taught, in order to better serve patients at the front desk.
Open and close the office.*Candidate must:
Be reliable and professional, including protect confidential patient information.
Be outgoing, friendly and engaging as well as a good listener.
Be able to use a computer with basic understanding of the internet, Microsoft office, in order to run the front desk software and other programs.
Be able to bend, push, pull in order to use a vacuum or sweep a floor.*Hours available: (40+ hours) **Willing to hire 1 person full-time or two people part-time.
Monday 8:00am-12:00pm & 2:00pm- 6:00pm
Tuesday 8:00am- 12:00pm & 2:00pm- 6:00pm
Wednesday 8:00am-12:00pm & 2:00pm- 6:00pm
Thursday 7:00am- 12:00pm & 2:00pm- 6:00pm
Saturday 9:00am-12:00pm (This shift is currently covered by another employee)*
Job Types: Full-time, Part-time
Pay: $14.00 – $15.00 per hour
8 hour shift
Monday to Friday
Supplemental pay types:
Ability to commute/relocate:
Altoona, IA 50009: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location