Overview

Customer Assistant (Fixed Term 20) Job at Lidl Northern Ireland in Ballymena

Job Description

For our Customer Assistants, quality is not just a passion, it’s a way of life! Putting the same care and attention into the little tasks as they do with big ones, our Store team know how important their hard work is to the success and growth of our business.



Working as part of a diverse and dedicated team, you will love the buzz and energy of a fast-paced retail environment. You thrive on a challenge so you will love the fact that there is never a dull moment in store and always tasks to be done.

Above all else, our Customer Assistants are the face of our business, providing great service to our loyal customers. If you have a natural flair for providing outstanding customer service and are looking to become part of strong team with varied shifts, this could be the perfect opportunity for you!

Our stores are open Monday to Sunday so you’ll need to be able to work weekends, as well as weekday shifts.

Please note that as part of your application form you will be asked to complete a situational questionnaire, designed to provide us with a more in-depth understanding of you and your potential as a member of Team Lidl. The minimum pass rate for this questionnaire is 85%.

We look forward to receiving your application!

The Role

Ensuring customer satisfaction is at the heart of all actions in store

Interacting with the customer in a pleasant, friendly and helpful manner

Maintaining store cleanliness and hygiene standards

Maintaining agreed store merchandising standards

Ensuring the correct quantity and quality of goods are made available to our customers

Following freshness and rotation principles

Preparing, baking and displaying bakery products

Ensuring all waste is managed correctly

Assisting in the stock count process

Complying with relevant legal obligations

Complying with Company Guidelines and Procedures

Your Profile

A can-do attitude and excellent customer service skills

The willingness to go the extra mile for our customers

To be responsible and reliable

The ability to be flexible

To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines

To work well in teams and take pride in a job well done

Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

  • As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store

What you can expect

£9.30ph rising to £9.85ph within 4 years

29 days holidays per annum (pro rata, including Bank Holidays)

Company pension after 1 year

Initial training and ongoing development from an experienced team member

Brilliant opportunities to take on more responsibility and long-term career prospects

About Company

Company: Lidl Northern Ireland

Company Location:  Ballymena

About Lidl Northern Ireland