Customer Care Representative Jobs in Plano, TX at IDC Technologies, Inc.

Title: Customer Care Representative

Company: IDC Technologies, Inc.

Location: Plano, TX

Position: Customer Care Representative

Location: Plano, TX; St. Petersburg, FL; Little Rock, AR; Cedar Rapids, IA (Day 1st onsite)

Job Type: Full-Time with TCS

Salary : $25K -$35K + benefits + Bonus

Job Description:

• Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.

• Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.

• Thoroughly documents all contacts and conversations; follows up as required.

• Works with other departments to complete customer requests as needed, and minimize escalations.

Thanks & Regards

Manoj Prajapati

IDC Technologies Inc.

Desk / Cell : +1(972)449-1119

Mailto: [email protected]



Empowering Technologies Services

Remote Services | IT Services | BPO |

IT Consulting | Staffing Solutions |

1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035


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About IDC Technologies, Inc.