Customer Relationship Manager French / France Job at Bianco Evento GmbH in Berlin-Tempelhof

Job Description

We’re looking for individuals with drive, flexibility and passion to help us deliver a world class service to our clients. It’s a place where you can really make a difference and progress in your career.

Role Purpose

The purpose of this role is to manage an existing, defined portfolio of strategic client accounts and grow these through developing strong relationships with client contacts across the organisation. You will work with your clients to understand their needs and, working with our subject-matter-experts, to design solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target.

Role Responsibilities

You will partner with our clients to build bespoke solutions that fit the client’s needs. We will expect you to look for new business opportunities within your existing portfolio of approximately 1000 French accounts.

Day to day you will be responsible for:

  • Managing existing accounts that have either a significant current spend or have strong strategic potential
  • Proactive relationship-building and revenue growth through networking and strategic analysis
  • Understanding the markets, products and operating environment that our clients work in, to enable you to support and development solutions that add value to our clients
  • Converting opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals
  • Creating account plans that build on your insights into clients and define your strategy for developing accounts
  • Managing data and information closely and accurately, by using our SAP Business One system to record and track your account developments
  • Producing regular revenue forecasts that are built from your pipeline. You will be required to justify and explain these clearly
  • Handing projects over to the relevant operational team to deliver and manage, once the projects have been commercially secured and contracts negotiated, whilst retaining escalation and commercial oversight of the project

Role Requirements:

  • It is essential that you have a strong background in sales/business development, ideally within the retail services sector
  • A proven track record in developing business
  • Demonstrate a history of working to, and achieving revenue targets
  • Ability to understand client strategy to build a business and action plan
  • You must be self-motivated and able to generate ideas and demonstrate initiative, tenacity and perseverance
  • It is essential that you have excellent communication skills and a consultative selling approach
  • Business French – native or fluent level required (written and spoken)

What we offer:

  • A chance to grow with an international company
  • A lot of responsibility and a steep learning curve from day one
  • Competitive salary
  • Building a great network in the internationall scene
  • A lot of room for fun, creativity, ideas, and improvements
  • Loft-style office with free coffee/water

We are looking forward to receiving your application. Please submit your application and quote your possible start date. Do not hesitate to contact us, if you have any questions regarding your application.

Job Type: Full-time


  • Relationship Management: 2 years (Preferred)
  • Social Media Management: 1 year (Preferred)
  • Account Management: 2 years (Preferred)


  • French (Level C2) or Native (Required)

Work Remotely:

  • Temporarily due to COVID-19

About Company

Company: Bianco Evento GmbH

Company Location:  Berlin-Tempelhof

About Bianco Evento GmbH