Customer Service Job at Bunzl – in Avondale QLD

Job Description

Job no: 493377

Work type: Full Time

Location: Avondale, Auckland

Categories: Customer Service

Full time position based in Avondale, NZ

Great career development opportunities

Exposure to a variety of industries within our customer base


As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities.


Reporting to the Operations Manager, your main responsibilities will involve entering and processing orders, and taking inbound calls regarding a variety of our products and services. Your role is vital in delivering an efficient, accurate and timely service to all our customers.

Other responsibilities include but are not limited to:
Meet and exceed customer expectations on orders and enquiries

Promptly inform customers of expected delivery or delays and provide suitable alternatives

Processing credits and returned merchandise

Develop and maintain positive business relationships

Assist in reception when required


You have a passion for delivering exceptional customer service and excellent time management skills, which will see you through your busy day. You will also have the same energetic and proactive spirit that we live and breathe here at Bunzl.

The other essentials we are looking for:
Experience in a customer service role (call centre environment highly regarded)

Excellent communication skills and telephone manner

Ability to manage and prioritise workload

A background in FMCG is desirable

Computer adept


Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.


With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.


At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.


At Bunzl, we believe that when you join our team, your potential is endless. Because at Bunzl… We believe in you! If you like the sound of this, then we definitely want you on our team.

We are a Circle Back Platinum Employer – we commit to respond to every applicant.

No Agencies please.

Advertised: 05 Apr 2022 New Zealand Standard Time

Applications close: 05 May 2022 New Zealand Standard Time

About Company

Company: Bunzl –

Company Location:  Avondale QLD

Job Category:

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About Bunzl -