Customer Service Assistant Job at Shell Ducklington Little Waitrose in Witney

Job Description

We are currently looking for a Customer service assistant to join our team here at Shell Ducklington Little Waitrose.

The applicant has to be over the age of 18 due to nature of job.

The role available is a part time customer service assistant.

This person will also be required to work a day at a weekend and be trained for night shifts, to cover sickness and holidays.

Currently day shifts are £8.72 ph and night shifts are £9.05 ph.

We are looking for someone who’s;

· Flexible and available to work various shift patterns during the week including weekends

· Comfortable working on their own.

· Confident in dealing with customers.

· Competent ,Reliable and Punctual.

· Polite & Friendly.

· Good at communicating and working within a team.

· Self motivated.

· Sincere and positive.

· Understands the workings of a retail environment.

· Willing to pick up extra shifts to cover sickness and holidays.

Here at Shell Ducklington Little Waitrose we pride ourselves on our customer service, and do our best to ensure every customer enjoys a pleasant and efficient visit to our garage.

Our Customer Service Assistants are the face of the garage and can be very influential in how a customers visit goes.

As a Customer Service Assistant you’ll be expected to;

· Provide great customer satisfaction through excellent service.

· Manage point of sale process (Training is provided).

· Keep the store clean and presentable.

· Understanding customers needs and wants.

· Replenish stock.

· Look clean and professional.

· Be vigilant.

· Understand the Hot Food/Cooking process. (Training is provided).

· Work well under pressure without supervision.

· To communicate with customers and other members of staff.

Staff members are expected to be flexible and work to a rota.

Rotas are available once training is completed.

Part-time hours: 16 per week

Job Types: Full-time, Part-time, Permanent

Salary: £8.72 per hour


  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekends

COVID-19 considerations:
All Staff and Customers are to wear masks, and all surfaces are regularly sanitized


  • sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work remotely:

About Company

Company: Shell Ducklington Little Waitrose

Company Location:  Witney

About Shell Ducklington Little Waitrose