Overview

Customer Service Assistant (Ref: LCC3404) Job at Luminate Education Group – in Leeds

Job Description

WHAT WE DO


The Adult, Community and ESOL Team deliver a range of exciting courses to our diverse learners in the heart of our community. From maths and English to flower arranging and dress making there is something for everyone! We’re revitalising our department and are recruiting Skills Hub Advisers to provide services across our community campuses. We’re looking for dynamic and vibrant professionals who are able to engage with and support our learners. Never worked in a college? That’s okay! We’re looking for your skills, experience, and ability to make our students feel welcome in our centres acting as the first point of contact and face that they see….and we have a range of learning and development opportunities for you too! Our Campuses are: Rothwell, Deacon House, and Enfield and will consider full or part time hours across our working day of 8.30am-9.00pm Monday to Thursday, 8.30-4pm Fridays and 8.30-3.00pm on Saturdays which can be discussed during the interview process.

WHAT YOU WILL DO

Provide a professional front of house service for the campus either by face to face, emails or telephone

Issue and checking ID passes and help with admissions and enrolment at peak times in the year

Provide other office related tasks

YOUR PROFILE

You will need to be flexible friendly, patient and understanding to be successful in this rewarding role

You will have excellent customer service and data processing skills as well as strong IT and organisational skills

Please contact the below for information:
Elaine Wright

About Company

Company: Luminate Education Group –

Company Location:  Leeds

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