Customer Service Consultant Job at Bank Australia in Glen Waverley VIC
Closing Date: 13/11/2020
Job Type: Permanent – Full Time
Location: Glen Waverley
Job Category: Banking and Financial Services
Come and help us build a different kind of bank, the bank Australia needs. We’re driven by a clear purpose to create mutual prosperity and positive impact for people and the planet.
We’re growing fast as more people choose to align their banking with their values. We’re looking for people who share our values and commitment to creating a positive future for our 160,000 customers, our communities, and our environment.
We currently have a permanent, full time Customer Service Consultant opportunity for an enthusiastic and motivated individual to join our team in Glen Waverley.
Why join us?
As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit
We offer flexible working options and competitive salary and benefits, including 11% super and paid parental, volunteer and family violence leave
We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours
We’re committed to building an inclusive culture and a diverse workforce that reflects the Australian community
We’re the first bank in the world to own its own Conservation Reserve – which we use to protect threatened species and involve staff in conservation.
What you’ll be doing
Providing exceptional customer service to meet the banking requirements of our customers
Identifying opportunities to market Bank Australia’s range of financial products and services with the aim of achieving sales forecasts determined for the Glen Waverley branch
Assisting in the development of long term mutually rewarding relationships between our bank and its customers
Promoting Bank Australia in a positive and professional way in our social, environmental and sustainability strategies
Positively contributing to the success of the Melbourne Metro branch.
What you’ll bring
A shared commitment to Bank Australia’s purpose, values and brand
A solid track record in a Customer Service environment
Confidence in building strong relationships with customers
Well-developed written, verbal and interpersonal skills
The ability to determine priorities and work effectively under pressure
FSRA Tier 2 accreditation preferred
Commitment to Bank Australia’s purpose, values and brand.
Previous customer service/sales experience is essential.
Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible.
Company: Bank Australia
Company Location: Glen Waverley VIC