Customer Service Consultant Job at Bank Australia in Glen Waverley VIC

Job Description

Posted: 14/10/2020

Closing Date: 13/11/2020

Job Type: Permanent – Full Time

Location: Glen Waverley

Job Category: Banking and Financial Services

Come and help us build a different kind of bank, the bank Australia needs. We’re driven by a clear purpose to create mutual prosperity and positive impact for people and the planet.

We’re growing fast as more people choose to align their banking with their values. We’re looking for people who share our values and commitment to creating a positive future for our 160,000 customers, our communities, and our environment.

We currently have a permanent, full time Customer Service Consultant opportunity for an enthusiastic and motivated individual to join our team in Glen Waverley.

Why join us?

As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit

We offer flexible working options and competitive salary and benefits, including 11% super and paid parental, volunteer and family violence leave

We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours

We’re committed to building an inclusive culture and a diverse workforce that reflects the Australian community

We’re the first bank in the world to own its own Conservation Reserve – which we use to protect threatened species and involve staff in conservation.

What you’ll be doing

Providing exceptional customer service to meet the banking requirements of our customers

Identifying opportunities to market Bank Australia’s range of financial products and services with the aim of achieving sales forecasts determined for the Glen Waverley branch

Assisting in the development of long term mutually rewarding relationships between our bank and its customers

Promoting Bank Australia in a positive and professional way in our social, environmental and sustainability strategies

Positively contributing to the success of the Melbourne Metro branch.

What you’ll bring

A shared commitment to Bank Australia’s purpose, values and brand

A solid track record in a Customer Service environment

Confidence in building strong relationships with customers

Well-developed written, verbal and interpersonal skills

The ability to determine priorities and work effectively under pressure

FSRA Tier 2 accreditation preferred

Commitment to Bank Australia’s purpose, values and brand.

Previous customer service/sales experience is essential.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible.

About Company

Company: Bank Australia

Company Location:  Glen Waverley VIC

Job Category:

About Bank Australia