Overview

Customer Service Expert Job at Sitel, Stratford in Stratford-upon-Avon

Job Description



Are you looking for a job role that displays your skills and talents on a daily basis? Are you looking to work for a company that not only praises and awards you for your dedication, but puts YOU first? If the answer is YES, then click apply now!

We are a global outsourcing company that manages customer service for well-known companies and we are looking for accomplished, capable and smart individuals to join our growing team at Sitel in Stratford-upon-Avon.

You will be on hand to liaise with customers who have bought a device or appliance from the store or online. You will have the knowledge and skills to help them with their questions and queries as we will provide you with full time, classroom based training.

As this is a call centre environment, we will need you:

· To be computer literate

· To have excellent verbal and written communication

· To be focused

· To have an excellent work ethic

· To have a positive attitude

· To be dedicated and willing

· To be able to cope in a fast-paced pressured environment

Contract/Pay/Hours
We are offering you a full time, permanent contact of 37.5 hours per week. We expect you to be fully flexible between our opening and closing times

Our hourly rate is up to £8.31. You will be paid weekly, one week in arrears for the hours you work including any overtime.

The Next Step
After you have clicked ‘apply’, one of our Recruitment Team will be in contact with you to discuss your skills, abilities and why you think you are suited to the job role. As this is a telephone interview, please don’t forget to sell yourself!

We look forward to reviewing your application and hopefully welcoming you to the Sitel family!

Data Notice
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Job Types: Full-time, Permanent

Salary: £16,204.00 /year

Job Types: Full-time, Part-time, Permanent

Salary: £7.80 to £8.31 /hour

Experience:

  • customer service: 1 year (Preferred)

Education:

  • GCSE or equivalent (Preferred)

About Company

Company: Sitel, Stratford

Company Location:  Stratford-upon-Avon

About Sitel, Stratford