Customer Service Holiday Homes Portal Job at Work_in_Berlin Recruitment Agency in Berlin

Job Description

Our client is not just some online portal for the rental of holiday homes and apartments. Our client delivers real value for the landlords; including creation of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services. The landlord simply selects the service features to be performed by our client – and has to worry about nothing more.

Depending on the selected service modules, you (m/f/d) will be doing:
– Confirm orders, maintain master data and take care about any changes in booked services
– Stay in contact with guests regarding arrival and departure time and coordination of key collection on site
– Communication with cleaning companies and coordination of the scope of services and the time of use
– Coordination of the laundry service (bed linen, hand and kitchen towels, hygiene products)
– Processing of damage reports
– Supervision of payments, debt collection
– Marketing the property in social media environment
– Adjustment of prices according to the market environment

What you bring:
– Excellent customer service skills
– Can work shifts
– High level of accuracy and eye for detail
– Highly motivated self starter
– Empathic listener and persuasive speaker
– Fluent in Turkish, Swedish, Norwegian, French

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply


If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Claudia on +49 (0) 30 789 59 07 11

Job Types: Full-time, Part-time


  • Company Pension
  • Free Drinks
  • Store Discount

About Company

Company: Work_in_Berlin Recruitment Agency

Company Location:  Berlin

About Work_in_Berlin Recruitment Agency