Customer Service Holiday Homes Portal Job at Work_in_Berlin Recruitment Agency in Berlin

Job Description

Our client is not some online portal for the rental of holiday homes and apartments. Our client delivers real value for the landlords; including setup of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services. The landlord simply selects the service features to be performed by our client – and has to worry about nothing more.

Depending on the selected service modules, you (m/f/d) will be doing:
– Acknowledge orders, maintain master data and take care about any changes in booked services
– Contact with guests regarding arrival and departure time and coordination of key collection on site
– Communication with cleaning companies and coordination of the scope of services and the time of use
– Coordination of the laundry service (bed linen, hand and kitchen towels, hygiene products)
– Processing of damage reports
– Supervision of payments, debt collection
– Marketing the property in social media environment
– Adjustment of prices according to the market environment

What you bring:
– Excellent customer service skills
– Can work shifts
– High level of accuracy and eye for detail
– Highly motivated self starter
– Empathic listener and persuasive speaker
– Fluent in Englisch and German (min. B2.2)

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply


If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Claudia on +49 (0) 30 789 59 07 11

Job Types: Full-time, Part-time, Permanent

About Company

Company: Work_in_Berlin Recruitment Agency

Company Location:  Berlin

About Work_in_Berlin Recruitment Agency