Overview

Customer Service Registrar Jobs in AshevilleNC at North Carolina Division Office


Title: Customer Service Registrar

Company: North Carolina Division Office

Location: AshevilleNC

Description SHIFT: No Weekends
SCHEDULE: Full-time

Schedule: Full-time Days (Monday-Friday, 11am-8 30pm)

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to
be a part of a team.

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:

Tuition Reimbursement/Assistance Programs
Student loan repayment
100% matching 401(k) based on years of service
Identity Theft Protection discounts
Auto, Home, and Life Insurance options
Adoption Assistance
Employee Stock Purchase Program (ESPP)

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

As a Registrar, you will work directly in the facility to ensure the highest quality of care is provided to our community. Our team is dedicated to helping others in their time of need.

In this role, you will:

Welcome patients and family members in a professional manner providing exemplary customer service
Contact the nursing staff for emergency medical needs and answer patient and visitor questions
Interview patients at workstation or at bedside to obtain all necessary account information.
Ensure charts are completed and accurate
Verify all insurance and obtain pre-certification/authorization
Calculate and collect patient liable amount
Adhere to AIDET patient communication guidelines: Acknowledge, Introduce, Duration, Explanation, and Thank You
Pushing computer cart on wheels while registeringpatients during the duration of the shift (which could be 7-10 hours).
Contact may involve dealing with angry, upset or emotional people.

Qualifications

High school diploma or GED preferred.
One year of related experience preferred.
Requires prolonged sitting/standing for long periods of time (depending on the duration of the shift, this could be 7- 10 hours), some bending, stooping, walking and stretching.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

About North Carolina Division Office