Overview

Customer Service Relay Specialist Job at T-Mobile – 3.8 in Austin, TX

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.


Do you have a passion for assisting people and making a difference?We believe in connecting our customers to what matters most. That means ALL customers.

Our Accessibility team offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, Blind, have a hearing or vision loss, and cognitive, speech or mobility needs that require additional assistance. With Telecommunications Relay Service (TRS) the Relay Communications Specialist serves as a link for the callers, relaying the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks.

Starting Pay $20.00/hour!

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

Ability to type a minimum of 60 wpm with 90% accuracy

You have the flexibility to work any shift including evenings

Okay. You’ve seen what we’re looking for and you’re up to the challenge. Here’s what we can offer you in exchange for your outstanding work:

Competitive base pay plus annual bonus potential

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Matching 401(k)

An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

Generous paid time-off programs

Phone service discounts

Education reimbursement

Serious growth potential for your career

Fun, fast-paced environment

This is more than a job. It’s a chance to build a career and do work you can be proud of. Come on, what are you waiting for? It’s time to explore an opportunity that could become the job of a lifetime. So apply today!

Here’s what we’ll count on you to do:
Passionate about providing world class customer service

Display flawless listening skills

Deliver solutions with perseverance and understanding

Supports team initiatives and creates an inclusive environment

Equal Employment Opportunity

We take equal opportunity seriously—by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

About Company

Company: T-Mobile – 3.8

Company Location:  Austin, TX

About T-Mobile - 3.8