Overview

Customer Service Representative Jobs in Lakewood, CO at Aston Carter


Title: Customer Service Representative

Company: Aston Carter

Location: Lakewood, CO

Position: Customer Service Representative*

Pay: $18/hr*

Location: Lakewood, CO – Must be willing to go in office***

Hours:

Hours are M-F 8 AM to 5 PM *

Description:* -Inbound calls to support employees of their clients as their going a verification process to obtain or keep their health insurance benefits for household members for part of their employment -Will review client’s employee document to verify the relationship and status of dependents and responding to client employee questions

Must be willing to work as a team member to support the needs of their clients

Responsible for managing deadlines and verification inventory

Will be working closely with audit associates and management to resolve issues

Skills:* inbound call, outbound calls, microsoft office, Customer Service, Call Center, Contact Center, Inbound Calls, Healthcare, Health care, Medical, Customer Service Representative

Additional Skills & Qualifications:* MUST HAVE: -High School Diploma -1-3 years of customer service experience (within the last 2 years) -Someone who is passionate about helping others

Someone who has the ability to review documentation and establish eligibility according to client eligibility rules and documentation requirements

Strong administrative/computer skills – i.e. MS Office products (Word, Excel, Outlook) -Someone who is able to multi-task

NICE TO HAVE: -Bachelor’s Degree preferred, but not required

1-3 years of Employee Benefits experience -Previous call center experience

Experience Level:* Entry Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D)

Short and long-term disability

Health & Dependent Care Spending Accounts (HSA & DCFSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic …

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About Aston Carter