Overview
Customer Service Representative-Remote(after Training) Jobs in Irving at Aston Carter
Title: Customer Service Representative-Remote(after Training)
Company: Aston Carter
Location: Irving
Description:*
Reps will be taking about 40 inbound calls per day regarding employee’s insurance.
Calls will be general customer service questions regarding insurance policies , updating account information, updating on a claim filed, updating beneficiaries, etc.
Ability to show high empathy and patience to customers. The company offers supplemental insurance such as cancer policies and long-term care. They are expecting a surplus of calls regarding the letters they have sent out to their customer’s about their premiums increasing.
6 weeks of training
5 different types of systems.
Skills:*
Customer Service
Call Center
Empathy
Computer Skills
Documentation
Data Entry
Additional Skills & Qualifications:*
1 Year Call Center experience required
Insurance Experience Preferred, not required
Strong Computer Skills
Experience Level:*
Entry Level
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Staffing and Recruiting
