Overview

Customer Success Management : Full-time Opportunities for University Graduates Job at Microsoft – in München

Job Description

Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.


At Microsoft, our mission is to empower every person and every organization on the planet to achieve more and when you begin your career with us, we empower you through the Microsoft Aspire Experience. Those hired into the roles listed below are invited to participate in this two-year learning and development experience where you’ll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Responsibilities

Location: Munich, Germany

Start Date: September 2022

Duration: Full-Time

The Customer Success Manager (CSM) delivers unique value by making customers passionate advocates of Microsoft by empowering them to realize the value of their investment in utilizing Microsoft products. Through collaboration with customers the CSM drives change management and adoption activities to help reduce implementation risk, drive usage of existing workloads, and identify valuable opportunities in their accounts. The CSM is also a key part of our customer facing sales teams and will be called on to leverage their deep knowledge of CRM or ERP to support sales growth.

Responsibilities:
Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing.

Promotes adoption of technology by helping the customer optimize the utilization of our products, demonstrating features beyond core functionality, ensuring Best Practice adoption.

Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization.

Qualifications

Basic Qualifications

Currently pursuing or have completed bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

Passion for technology and customer obsessed.

Displays strong stakeholder and relationship management across senior leaders, partners, and customers.

Excellent verbal and written communication, analytical and presentation skills

Full Work-Authorization in Germany

Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

About Company

Company: Microsoft –

Company Location:  München

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