Customer Support

Job Title

Customer Support

Job Description Summary

Our office in Dublin is looking for a Team Support to join the current team of support professionals. This opportunity is ideal for someone with good data-base, finance & systems experience, MS Office and organisational skills, is self-motivated, solution driven, and has an interest in property.

Job Description

The Asset Services department provides property management services to clients and property owners throughout Ireland. It is a busy department involved with the management of shopping centres, retail parks, office buildings, industrial and logistic centres and apartment buildings.

Team Support is an important role within Asset Services, it provides continuity and support to both surveying and finance functions within the team and to its clients and stakeholders.

Core responsibilities include:
Provide day to day support to two teams consisting of Directors, Divisional Directors, Associate Directors and Surveyors

Assist with invoice processing, data inputting and analysis

Assist with queries from unit owners, occupiers and tenants

Assist with the surveying and finance teams generally

Compile and coordinate pitches for prospect projects. Prepare PowerPoint presentations and submissions.

Collate marketing materials for jobs and liaise with various vendors

Continuously look to improve processes and systems through standardisation and streamlining.

Database management (SAM & Valuepro)

Be responsible for monthly invoicing process and maintain customer and project records,

Ensure teams are compliant with company-wide policies

The ideal candidate will have experience working in a professional working environment, with an interest in commercial real estate:

Proficient knowledge of MS Office (Word, Excel, Outlook and PowerPoint).

Ability to work to deadlines.

Ability to build and maintain relationships with senior management.

Proven organisational and time management skills.

Experience maintaining databases and in-house systems.

Good interpersonal skills & communication skills

Strong attention to detail

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.