Digital Program Manager Job at Publicis Sapient – in Milano, Lombardia

Job Description

Company Description

Publicis Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency and evolve the ways they work, in a world where consumer behavior and technology are catalyzing social and commercial change at an unprecedented pace.

With 20,000 people, across 17 countries and 53 offices around the globe, our expertise spans; technology, data sciences, consulting and creativity, combining a culture of innovation which enables us to deliver complex transformation initiatives that accelerate our clients’ businesses.

Job Description

As a Digital Program Manager at Publicis Sapient, you will partner with clients to plan and deliver digital business transformation and/or digital operations initiatives, managing cross-functional teams on projects from inception to operational running. More specifically, we expect you will:

Drive and coordinate planning, estimation and delivery of client projects and operations

Use suitable and effective project management approaches, methods, processes and tools to ensure a high degree of delivery and solution quality

Work with the project team to ensure collaboration, manage dependencies and remove blockers

Influence and effectively manage relationships with key stakeholders, both internally and client-side, throughout the entire project lifeycle, providing visibility on key project status dimensions and managing expectations accordingly

Identify, manage, and mitigate project issues and risks

Own, manage and control project budgets

Create the conditions for your project team to release their full potential, advising them on smart approaches to delivering work

Organise efficient and effective project team collaboration though appropriate rituals, meetings, communications and other relevant tools

Collaborate closely with internal and external agencies (e.g. creative, design, copywriting, user research, etc.) to orchestrate relevant project deliverables

Manage intake of work, grooming incoming requests, and prioritize the activities with the team

Develop a collaborative team environment to facilitate problem-solving, decision-making and continuous improvement, coaching/consulting with team as needed

Provide continuous insight within the Publicis Sapient’s internal Product team to promote the development of best practices and improved ways of working.


3+ years in consulting, digital agency or industry-related experience managing teams of cross discipline resources within complex digital transformation or digital operations projects

Strong organisational, written, and verbal communication skills, coupled with responsiveness a strong attention to detail

Experience with implementing project management tools, methodologies and best practices

Ability and desire to solve problems and look for opportunities for improvement

Ability to effectively communicate and collaborate with all levels of the organization

Familiarity with the main project management and digital collaboration tools (just as examples: Jira, Confluence, MS Project, Miro, etc.)

Ability to thrive in a high pressure, fast paced environment, coupled with flexibility to manage multiple tasks according to their priority

Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape delivery approach, team shape, and cost estimates

Experience working with Agile delivery methods (e.g. Scrum, SaFE), as well as waterfall and hybrid systems

Experience in writing, reviewing, and finalizing statements of work

Business-level fluency in English and Italian.

Additional Information

It would be a bonus if you had:
Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, DevOps, AI and Data Platforms

Experience in account management and business development practices

One or more widely recognized project management certifications (e.g. PMP, Prince2, Scrum, SaFe, etc.)

Expertise in digital marketing, channels, platforms or related certifications.

About Company

Company: Publicis Sapient –

Company Location:  Milano, Lombardia

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