Director, Development Product Owner Jobs in Plano, TX at United Services Automobile Association

Title: Director, Development Product Owner

Company: United Services Automobile Association

Location: Plano, TX

Salary: $200K — $250K *

Category: Finance & Insurance

Job Description

Purpose of Job

Reporting tothe Executive Director of Deposits Shared Services within the Retail Bank, we are seeking a Product Management – Agile Delivery Director. This leader will have 8-10 direct reports focused on translating member needs into delivery outcomes using agile frameworks.

The Product Management – Agile Delivery Director is accountable for leading a team comprised of Deposits Development Product Owners who focus on technology transformation/integration for the Deposits organization. This leader also ensures business plan expectations are achieved through continuous prioritization efforts throughout the delivery funnel tied to improving the product and member experience as measured by objectives and key results such as Net Promoter Score, utilization and acquisition.

Directs a team that represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Leads a team that serve as the business requirements experts, engaging and managing the work of subject matter specialists from the business. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor’s/business executive’s strategies. Works with the team to identify and mitigate risks and serves as the first point of escalation for issues and ensure appropriate solutions are developed and recommended.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

Directs a team that works on highly complex efforts to include multi-year journeys involving multiple teams, across programs/portfolios.

Drives creativity and ingenuity among the team in the application and search for new solutions to resolve highly complex and unique issues.

Serves as a thought leader for the team and leads the effective prioritization and delegation of work assignments.

Ensures the identification and engagement of business stakeholders and Subject Matter Experts across programs is completed effectively.

May work with business and Enterprise stakeholders to develop and validate business strategy.

Partners with sponsors and key stakeholders to gain an understanding of the needs, measures, and risks & controls for the improvement area.

May assist with portfolio, program and project level plans related to schedule, scope and resources.

Teaches and emphasizes methodology (Agile, Waterfall) principles and structure while creating an environment and mindset of continuous improvement.

Minimum Education

Bachelor’s Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience

8 or more years of experience in business and/or project delivery.

3 or more years of direct team lead or management experience required.

Expert knowledge of at least one technical software delivery methodology (i.e., SAFE, Waterfall).

Expert in Microsof…


About United Services Automobile Association

The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families that serve, or served, in the United States military. At the end of 2015, there were 11.4 million members.