Director of IT – Infrastructure Jobs in Philadelphia, PA at goPuff

Title: Director of IT – Infrastructure

Company: goPuff

Location: Philadelphia, PA

Salary: $250K – $500K*

Category: Retail & Consumer Goods

goPuff is seeking a seasoned IT Director to design, build, and operate our platform in order to provide a world delivery service. Your primary responsibility will be to empower our team through the efficient deployment of technology.

This challenging role involves both project delivery and support. Our facilities and customers are joined through our Meraki network and numerous ISPs. You must support the growth of our footprint and be as concerned with the WMS as you will be with our employee laptops. As a cloud native organization you will need to ensure that the multiple SASS platforms are monitored, secure and priced correctly.

Your actions will matter. Good work will improve our customers lives by giving them back precious time in their day. Poor delivery wastes our customers valuable time and makes our operations team struggle.

This position reports to the Director of Engineering


Support our supportive and inclusive culture while driving excellence in execution

Ensure the integrity and privacy of our customers data

Plan, Purchase and Manage information technology and computer systems

Negotiate contracts and maintain vendor relationships

Grow our team through recruiting, training and mentoring

Write and implement policies and procedures

Protect our corporate data through security and backups

Proactively build a roadmap that ensures our long term success

Audit systems and assess their outcomes

Preserve assets, information security and control structures

Monitor our budget and ensure cost effectiveness


15 Years of management experience in an enterprise or mid sized IT organization

Production experience managing ticketing and incident response systems

Understanding of ITIL and when to apply it

Deep knowledge of LAN/WAN, Cisco Meraki preferred

Ability to manage personnel and grow their careers

Ability to connect a printer and maintain supplies such that cyan doesn’t continually run out

Proficiency in programming, scripting or automation

Proficiency in building and operating ETL processes

About goPuff