Overview

Dispatcher – 1st Shift Jobs in Buffalo Grove, IL at QPS Employment Group


Title: Dispatcher – 1st Shift

Company: QPS Employment Group

Location: Buffalo Grove, IL

Position Title:Dispatcher – 1st Shift

Wage:$17.00 – $18.00 / hour

Shift:1st

Hours:11:00am – 7:30pm (Sunday – Thursday or Tuesday – Saturday)

QPS is proudly partnered with a growing network communications company in Buffalo Grove, IL seeking full time permanent employees for a 1st shift Dispatcher position that offers a pathway to promotion and pay increases for candidates looking for long term opportunities. Apply today!

Responsibilities include but are not limited to:
– Confirm technicians arrive at customer’s site by scheduled trip time
– Conduct time sensitive confirmation calls on 120+ work orders per day
– Collect specific information related to a successful arrival, confirm receipt of documents and post results in tracking system
– Monitor progress with the technician to verify they arrive to site on time
– Follow up on escalated work orders when the technician does not arrive to site on time
– Escalate work orders to the appropriate team when a technician is unable to meet the scheduled trip time
– Log in to dispatch queue daily and be available to take calls from technicians and internal project team members
– Assist in training and orientation of new employees
– Dispatch 40-50 work orders per day based on priority
– Negotiate technician rates for labor and travel

Requirements for Dispatcher:
– Experience in outbound call center, supporting technology services is a plus
– Experience with telephony, data or networking is a plus
– Excellent communication skills

Benefits:
– Insurance (health, dental, vision)
– 401k
– Paid time off

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest and Mid-Atlantic. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?
– Access to sought-after positions with leading employers
– Dedicated placement specialists who will guide you through every step of the job search process

[ Link removed ] -Click here to apply to Dispatcher – 1st Shift

IND999

#ZR

Branch: Gurnee IL

Recommended Skills

Call Centers

Communication

Expediting

Networking

Telephone Skills

Work Orders

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

About QPS Employment Group