Donation Processor Jobs in Kennewick, WA at Community Resources Group DBA Foster First

Title: Donation Processor

Company: Community Resources Group DBA Foster First

Location: Kennewick, WA

Do you want to work in retail that gives back to foster youth and foster families? If so, come work for Foster Thrift, a thrift store dedicated to providing financial support to foster care services. Foster Thrift in Kennewick is a division of Foster First in Yakima. Foster First is a foster care placing agency, which serves the Yakima, Kittitas, Benton, Chelan, Douglas, Franklin, Grant, and Klickitat counties. Together, they work to help provide services to foster youth and foster families.

Foster Thrift is currently hiring for a Donation Processor. This is full-time position at 40 hours/week, Tuesday – Saturday (some Mondays) with medical benefits (Medical, Dental, Vision, Life/AD&D), Paid Time Off (PTO), Sick Leave per Washington State, and 2 Floating Holidays.


Provide a friendly and joyful welcoming to all customers when they enter the store and throughout their shopping experience.

Assist the Retail Management team in register transactions including handling of cash and credit card payments and any non-cash purchases, in order to ensure the accuracy and security of all

Work with the Retail Management team to establish and maintain customer service standards in order to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.

Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break room(s), restrooms and other public areas, to ensure the safety and health of customers and employees.

Maintain and clean out fitting rooms on a regular basis.

Assist store staff, in stocking store shelves and clothing racks, in order to provide customers with maximum shopping opportunities.

Under the direction of the Retail Management team, assist store staff, as needed, to set up or change store displays in order to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.

Communicate, daily, all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager, in order to ensure all issues are handled properly and in accordance with company policies and procedures.

Attend as required, or requested, all training events provided by the company and all store meetings as scheduled by the manager in order to keep current on any policy changes, new procedures, and other information essential to performing the job.


Must have a commitment to Foster Thrift Stores mission.

Must be a people person with a pleasant and willing attitude and have a servant’s heart.

Experience in retail operations preferred.

Excellent communication skills (both oral and written) with an excellent command of the English language.

Excellent math and money handling skills.

Ability to interpret a variety of instructions furnished in written or oral form.

Ability to operate a cash register and credit card machine.

Ability to operate general office machines, copier, fax, printers, scanners.


Must be detail-oriented and have solid organizational skills.

Must be a problem solver and be able to work with a minimum of supervision and take initiative.

Excellent time management skills

Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.

Two to three years’ experience in retail or related experience preferred.

Stand 3/4 of the time
Walk 3/4 of the time
Sit 1/4 of the time
Use hands to type – computer keyboard or register 3/4 of the time
Use hands to handle documents and merchandise 3/4 of the time
Talk or hear All Day

Moderate physical activity on a daily basis, with occasional strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard workday. Store is a well-lit, heated and/or air-conditioned indoor retail and office setting with adequate ventilation.


Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color Vision (ability to identify and distinguish colors).

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).

Ability to adjust focus (adjust the eye to bring an object into sharp focus)

Foster First is an equal opportunity employer.

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About Community Resources Group DBA Foster First