Email Developer, Global CRM

Sonos is looking for an experienced Email Developer who will be responsible for the execution of marketing campaigns in email and in-app channels. The CRM charter has high visibility and support to succeed as we design, deploy and analyze programs to grow the value of customer relationships. This is the perfect role and environment for someone ready to make an immediate and significant contribution to an innovative global company.

Reporting to the Director of CRM, the Email Developer is a seasoned email producer, responsible for the successful development of dynamic email templates, HTML, and deployment of outbound campaigns and communication programs. This role is technically driven, working in close partnership with CRM Campaign Managers, to develop and implement communications across both email and in app channels. The role includes coding and building, scheduling emails, segmentation, journey automation, list management, QC, optimization and performance monitoring.

What You’ll Do:

Perform day-to-day email production activities including, but not limited to, email campaign development, testing, tagging, scheduling, deployment and monitoring of one-time, recurring, triggered and dynamic email campaigns

Develop HTML emails using HTML, CSS, and media queries

Pulling and scripting elements to be used in dynamic email sends

Create send definitions, data extensions, send interactions and filters

Manage list segmentation, list QA, list cleansing

Handle change requests and provide quick and efficient solutions

Adhere to quality assurance processes and standards

Oversee proofing process across global stakeholders in Litmus

Coordinate with campaign managers and design resources to procure creative assets.

Manage production tasks and deliverable milestones in collaborative PM tool

What You’ll Need:

Basic Qualifications

3+ years of email development

Salesforce Exact Target/Marketing Cloud experience and AMPscript

Proficient in HTML & CSS

Preferred Qualifications

Knowledge of multiple aspects of email marketing including dynamic program implementation, template coding, analysis, legislation, authentication and sender reputation systems, deliverability, and general industry trends and metrics.

Experience with Litmus/proofing tools

Extensive knowledge of scripting and applying business logic in email

Experienced in responsive email design

Expertise in email development industry best practices and benchmarks

Ability to quickly identify and address process and operational gaps

Email development with a global brand, and localization experience a big plus

Strong QA process experience is essential

Past experience with A/B testing and email optimization

Ability to work independently and prioritize workload to deliver on expected timelines

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Follow the links to review the EEO is the Law poster(https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and its supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf). The pay transparency policy is available here- https://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

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