Food Porter – Rundle Lounge (Permanent Full Time) Job at The Fairmont Banff Springs Banff, AB

Job Description

Primary Location

: Canada-Banff-The Fairmont Banff Springs

Employee Status

: Regular

Food Porter – Rundle Lounge (Permanent Full Time)

The Porters of the Rundle Lounge play a key role in the overall success of the Lounge. Through quick delivery of food from the kitchen to the dining room, floor porters play an essential role in creating memorable guest service. Porters will prioritize a number of tasks while supporting the lounge servers. Porters help on the floor, clearing tables, polishing glassware.

Hotel Overview: For over 130 years, Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 90 minute drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.

Summary of Responsibilities:
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Transporting food from the kitchen to the lounge in a quick and efficient way

Assist Food & Beverage Servers in all aspects of the dining experience

Assist guests regarding menu items in an informative and helpful way

Have knowledge of all menu items, garnishes, contents and preparation methods

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Previous experience is an asset

Previous service experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Perks: Endless staff events, subsidized staff housing, competitive benefits, daily duty meals in our staff cafeteria, employee travel program, Food & Beverage/Spa/Golf/Fitness Centre discounts, competitive extended benefits (medical, vision, dental), and employee assistance program

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Lifting and carrying of up to 40lbs.

Ascending and descending of stairs constantly

Occasional kneeling, pushing, pulling, crouching and lifting.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level

: Colleague


: Full-time

Closing Date

: 22.Sep.2019, 7:59:00 AM

Job Number:

About Company

Company: The Fairmont Banff Springs

Company Location:  Banff, AB

Job Category:

About The Fairmont Banff Springs