Food Service Rep Jobs in Katy at HEB

Title: Food Service Rep

Company: HEB

Location: Katy

Food Service Rep

– (22021992)

H-E-B Job Title

Food Service Rep

Minimum Salary


ShiftVariable Hours

SchedulePart-timeRequested Availability (if applicable)Must be able to work weekends & holidays

Primary LocationUS-TX-Katy



Unposting DateMar 3, 2022, 11:59:00 PM

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Food Service Representative, you’ll provide a well-stocked, well-maintained department while providing superior customer service. You’ll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

HEART FOR PEOPLE… commitment to work hard to make sure People come first?

HEAD FOR BUSINESS… a strong sense of how what you do affects our Customers and our success?

PASSION FOR RESULTS… initiative to step up and do what needs doing?

We are looking for:

a high school diploma

communication and interpersonal skills; ability to work in a fast-paced environment

What is the work?

Customer Service:

Provides superior customer service

Takes orders from customers by telephone or in person

Answers customer questions regarding products; assists them with selections

Food Service / Production:

Prepares, packages, and merchandises fresh product effectively

Slices, packages, labels, rotates, and culls products for poor quality

Assists in technical areas as needed (e.g., basic set-up and clean-up processes)


Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales

Food Safety:

Cleans and sanitizes display cases

Operates / maintains equipment properly

– Complies with H-E-B food safety and sanitation standards

Complies with department / Store operating procedures

Additional Department-Specific Responsibilities:


Records production and shrink to aid in production planning

Assists in technical areas as needed (e.g., baking, frying, and decorating)

Culls bakery products for poor quality, expiration dates


Takes care of service counter Customers

Uses ordering system applications

Uses Fresh Production Planner

Performs inventory management processes (MSI, PAW) as required

If applicable, ensures catering orders are prepared and ready in time for Customer pickup

Performs all sanitation and maintenance tasks for Deli slicers


Serves / packages products at customer’s request

Educates customers on preparation / reheating instructions of prepared foods

Prepackages condiments (sauces, dressings) for prepared food items

Cuts, slices, dices, chops, food in preparation for chef

What is your background?

Minimum age 18 (mandatory)

High …

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