Overview

Front Desk Job at Southern Management Companies, LLC. – in Baltimore, MD

Job Description

What we are looking for:
Full-time: Monday thru Friday from 4:00pm – 12:00am (midnight). Great customer service, detail oriented, organized and ability to multi-task.


WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.

WHAT WE EXPECT FROM YOU:
Provide excellent customer service at all times

Be a resource for, and provide services to, residents and guests

Answer all incoming calls, collect all pertinent information and route appropriately

Accurately input all service requests

Maintain community logs (key control, snow, resident, team member, and incident)

Keep front desk and lobby clean and free of trash/debris at all times

Sign for and distribute mail and/or packages

Contribute to community/company engagement efforts

Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:
Strong written and verbal communication skills

Basic knowledge of office terminology, procedures, and equipment

Ability to keep neat and accurate records

Ability to understand and follow directions

Proficiency with Microsoft Office

Position Type:
Regular Full Time

Pay Rate:
$14.85/hr

Summary of Benefits:
Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:
A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost

Company paid Group Term Life and AD&D Insurances

Traditional and ROTH 401(k) with Company contribution

Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty

Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

What’s required from you:
High school diploma or GED

About Company

Company: Southern Management Companies, LLC. –

Company Location:  Baltimore, MD

About Southern Management Companies, LLC. -