Front Desk Job at Southern Management Companies, LLC. – in Baltimore, MD
Full-time: Monday thru Friday from 4:00pm – 12:00am (midnight). Great customer service, detail oriented, organized and ability to multi-task.
WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.
WHAT WE EXPECT FROM YOU:
Provide excellent customer service at all times
Be a resource for, and provide services to, residents and guests
Answer all incoming calls, collect all pertinent information and route appropriately
Accurately input all service requests
Maintain community logs (key control, snow, resident, team member, and incident)
Keep front desk and lobby clean and free of trash/debris at all times
Sign for and distribute mail and/or packages
Contribute to community/company engagement efforts
Perform other duties as assigned by manager or supervisor
JOB KNOWLEDGE & SKILLS:
Strong written and verbal communication skills
Basic knowledge of office terminology, procedures, and equipment
Ability to keep neat and accurate records
Ability to understand and follow directions
Proficiency with Microsoft Office
Regular Full Time
Summary of Benefits:
Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.
A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
Company paid Group Term Life and AD&D Insurances
Traditional and ROTH 401(k) with Company contribution
Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.
Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
What’s required from you:
High school diploma or GED
Company: Southern Management Companies, LLC. –
Company Location: Baltimore, MD