Overview

Front Desk Agent Job at Home2 Suites by Hilton Tukwila – 3.3 in Tukwila, WA

Job Description

SUMMARY

Location: Home2 Suites by Hilton Seattle Airport

Position Type: Non-Management


Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Job Requirements:
Check-in/Check-out hotel guests

Process all payments according to established hotel requirements

Provide information and assistance to all guests and vendors

Prepares all necessary reports during each shift for the management team

Job Qualifications:
Highly motivated team player with strong initiative and desire for achievement

Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Ability to work well in stressful situations

Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.

Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:
Health Care including Medical, Dental, and Vision Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program

Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan – IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

DailyPay – Work today, get paid tomorrow

Rewarding Hard Work:
Incentive based bonus program

Free room nights at our hotels and employee discounts within your hotel brand

Discounts for friends and family within your hotel brand

Team Member of the Month, Quarter, and Year recognition and bonus

Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work

Career Growth through our in-house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Equal Opportunity Employer

About Company

Company: Home2 Suites by Hilton Tukwila – 3.3

Company Location:  Tukwila, WA

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About Home2 Suites by Hilton Tukwila - 3.3