Overview

Front Desk Medical Receptionist | Full Time Job at Henderson, KY in Henderson, KY

Job Description

Do you have an outgoing personality and love to interact with patients? The Front Desk Medical Receptionist would interface with patients/customers prior to, during and after appointments. Develop and maintain customer relations. Coordinate with various staff within Confluent to ensure patient/customer requests are handled appropriately and in a timely manner.



Our culture of clinical excellence and AMAZING! customer service is truly one of a kind. We take great pride in making a difference in our patients’ lives and having fun while doing so.

Position Summary:
Interface with patients/customers prior to, during and after appointments. Develop and maintain customer relations. Coordinate with various staff within ProRehab to ensure patient/customer requests are handled appropriately and in a timely manner.

Duties and Responsibilites:
Create positive first impressions with all patients/customers.

Display outstanding service to all internal and external customers

Schedule patient appointments using established systems.

Perform data entry of protected health information.

Collect and document patient payments.

Operate multi-line phone system.

Fax, mail and file medical records and other sensitive documents.

Prepare bank deposits.

Post and extract daily charges.

Verify patient insurance benefits and obtain pre-certifications.

Communicate effectively with clinic and billing staff regarding patient matters.

Communicate effectively with referring providers and their office staff.

Participate in educational activities and attend staff meetings.

Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.

Perform other work-related duties as assigned.

Benefits:
We offer outstanding benefits including a 401k with a 4% match, outstanding health/dental/vision coverage, company paid life insurance, a generous PTO plan with unique maternity benefits and much more! We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

About Company

Company: Henderson, KY

Company Location:  Henderson, KY

About Henderson, KY