Front Office Eligibility Job at Carevide – in Sulphur Springs, TX

Job Description

Job Requirements:

· Responsible for making multiple attempts to contact patient for appointment confirmation and clearly inform the patient of financial responsibilities.

· Responsible for reviewing that all patient paperwork including demographics, consents and rights are correct, current and in the patient’s language of choice.

· Responsible for retrieving new patient/updated paperwork from front office staff and entering information in the electronic patient management system.

· Responsible for assuring financial screening form is current and correct.

· Responsible for assuring Proof of Income is current and documentation of warning letters if needed.

· Responsible for performing financial screening to determine eligibility for Agency programs/grants or Medicaid/CHIP or private insurance.

· Responsible for clear explanation of Agency programs/grants, Medicaid/CHIP eligibility.

· Responsible for scheduling appointment for patient with Outreach & Enrollment staff to assist with enrollment in the Federal Marketplace and other state programs.

· Responsible for assuring all grant screening forms, applications and financials are current and are compliant with grant policies and procedures.

· Responsible for assuring that all new/current cards for third party payers are documented in the patient’s chart.

· Responsible for verifying with patient address, phone number and date of birth prior to discussing appointment information.

· Responsible for reviewing the following with the patient:


General understanding of medical billing and computer knowledge. Must possess the ability to communicate with patients regarding collections and research, review and understand patient’s charts and accounts receivable. A minimum of six months financial intake is preferred.


Graduation from an accredited High School or equivalent. Minimum of 1 year medical office experience.

Job Type: Full-time

Pay: $0.01 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan


  • 8 hour shift
  • Monday to Friday

Work Location:

Work Remotely:

About Company

Company: Carevide –

Company Location:  Sulphur Springs, TX

About Carevide -