Overview

Front Office Receptionist Jobs in Charlotte, NC at Diamonds Direct


Title: Front Office Receptionist

Company: Diamonds Direct

Location: Charlotte, NC

At Diamonds Direct, we are looking for a RHINO that will fit in to our work environment seamlessly. However, you may be asking yourself…what makes someone a RHINO?

RHINOs arepassionateabout what they do, never settle for anything less than the absolute BEST, and bring magical energy wherever they work. They takeownershipof their work by charging forward, making decisions and having an innate personal drive to not only work hard, but also do it in a creative way.

RHINOs have an impeccablework ethic. The phrase “That’s not my job” does NOT exist for them, and they are excited and happy to be at work every day.

RHINOs also exhibithumilityand know that it takes EVERYONE to make the business successful. They know how to admit their mistakes (because how else would you learn) and they leave their ego at the door (it has no place at work).

Do YOU have what it takes to be a Diamonds Direct RHINO??

Summary

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

Investment in your career development

Empowering you to take control of YOUR own career path within Diamonds Direct

Exposure to all other departments within our organization

A family-oriented culture unlike any other

Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

Always keeping the customer first and providing a top notch, luxurious experience

The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)

Well organized and a keen eye for detail

Ability to multi-task

Professional demeanor and appearance

A natural talent for customer service

Ability to maintain composure in high pressure, fast-paced environment

Responsibilities may include:

Answer and direct calls of multi-line phone system

Assist with inventory counts

Store opening and/or closing procedures

Type appraisals

Prepare outgoing mail

Requirements:

Previous customer service/front desk experience

Experience in a luxury retail environment preferred

Excellent oral communication skills

Proficient computer skills

Must be able to work Saturdays

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About Diamonds Direct