Frontline Services Officer Job at Department of the Attorney-General and Justice – in Alice Springs NT

Job Description

Job description

Agency Department of the Attorney-General Work unit Director of Public Prosecutions

and Justice

Job title Frontline Services Officer Designation Administrative Officer 3

Job type Full Time Duration Fixed to 28/04/2022

Salary $62,773 – $67,746 Location Alice Springs

Position number 17569 RTF 221414 Closing 29/09/2021

Contact Natalie Jordaan on 08 8951 5802 or [email protected]

About the agency Homepage – Department of the Attorney-General and Justice

Director of Public Prosecutions

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=221414

Applications must be limited to a one-page summary sheet and detailed resume

Information for applicants – Inclusion and diversity and Special measures

The NTPS values diversity and aims for a workforce that represents the community. The NTPS encourages people from all

diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace

adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer.

For more information about applying for this position and the merit process, go to the OCPE website.

Under the agency’s Special Measures Recruitment Plan eligible Aboriginal and Torres Strait Islander (Aboriginal) applicants

will be granted priority consideration for this vacancy. For more information on Special Measures, go to the OCPE website.

Primary objective

As part of a team, provide high quality professional secretarial and administrative support services to the Director of Public

Prosecution (DPP) staff, clients, stakeholders and the general public.

Key duties and responsibilities

1. Provide an efficient front line service including courier services to a broad range of DPP staff and clients, including legal

practitioners, police officers and the general public both in person and via electronic communication technologies

ensuring advice and assistance is timely and accurate.

2. Build and maintain strong and productive relationships with a range of stakeholders, external agencies, and outside

organisations, to assist in the smooth day-to-day operations of the divisions’ activities and represents the office in a

professional manner.

3. Promote and maintain the registry area with a professional client focus providing a service to all visitors.

4. Register and maintain a range of incoming and outgoing electronic documents including prosecutions files for

distribution using electronic records management systems.

Selection criteria


1. Proven ability to provide high quality professional secretarial and administrative support services to a broad range of


2. Professional and courteous communication skills using initiative and drive with the ability to contribute to, and work as,

part of a professional team.

3. Good organisational skills with a proven ability to determine workload priorities, meet stringent deadlines, display sound

professional ethics such as confidentiality and discretion, and a capacity to work under pressure with minimum


4. High level of computer skills with proficiency in a range of relevant computer office software applications including

electronic record management packages and electronic editing software.

5. Demonstrated high level of attention to detail and ability to follow tasks through to completion.

6. An ability to interact effectively with people of diverse cultures.

7. Hold a current NT driver’s licence.


1. Experience working in a legal environment or similarly regulated environment.

Further information

This section is optional. It can include any further information that is relevant to the vacancy; for example, criminal history

checks, flexibility in starting dates, requirements for travel, etc.

About Company

Company: Department of the Attorney-General and Justice –

Company Location:  Alice Springs NT

Job Category:

About Department of the Attorney-General and Justice -