Overview

Full Time Associate Job at Huntersville, NC in Huntersville, NC

Job Description

The ideal candidate has worked with Adobe Suites; possibly have a degree in Design, previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.



The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer’s shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean and safe working environment

Brainstorms and mocks up design ideas

Completes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PC

Consistently follows up on production activity using various communication methods (telephone, email, etc.)

Develops and maintains accurate customer files based on production work flow

Develops as a team player and is critical to the production process

Develops creative concepts and builds graphic solutions for customers

Effectively manages production schedule and production materials

Maintains strong attention to detail when proofing all materials

Meets with clients and adjusts designs to fit their needs or taste

Operates and maintains print and finishing equipment

Prepares and assembles images and illustrative material and copy and manages layout for publication

Prepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects

Presents concepts or ideas to clients

Produces/designs, proofs, and updates materials for customer projects

Reads and understands all job requirements before beginning desktop process

Understands color management and applies file adjustments

QUALIFICATIONS

High school diploma or GED required

Retail/customer service experience

Good communication and people skills

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible

Able to lift 50+ pounds

Willing and able to work 25 to 30 hours per week for a 6-day work week

BENEFITS

Excellent Advancement Opportunities

Formal Ongoing Training Program

Formal On-the-Job Training Program

Uniforms Provided

About Company

Company: Huntersville, NC

Company Location:  Huntersville, NC

About Huntersville, NC